Angel Ledezma

• Facility security: Patrolling hospital premises, managing physical access control, and

monitoring surveillance systems.

• Emergency response: Answering security codes, fire drills, and critical incidents.

• Safety support: Providing safety escort services and maintaining rapid response protocols.

• Patient management: Assisting clinical teams with monitoring and de-escalating or restraining

violent or aggressive individuals.

• Managed surveillance of costumers and employees to ensure store merchandise was properly secured.
• Documented reports that had relation to any theft, customer or employee incidents.
• Monitored store closed circuit television cameras to detect suspicious activity or criminal behavior.
• Conducted hands on apprehensions with shoplifters following the "five step" apprehension policy
• Experience in handling operational duties within the store, managing keys for the store associates, keeping track of employee capacity with daily logs.

• Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
• Searched individuals and baggage for devices, weapons and other prohibited items.
• Collaborated with local law enforcement agencies to support criminal investigations.
• Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.

• Communicated with team members and building management via radio, telephones, computers and proprietary software.
• Investigated disturbances and used proportional and strategic responses to handle different types of issues.
• Warned violators of rule infractions and escorted unauthorized persons off premises.
• Protected company assets against theft or damage by conducting frequent building and grounds patrols.
• Monitored building and property entrances and exits to detect intrusions and protect assets.
• Communicated with supervisors regarding unusual activity or issues observed among costumers.