Summary
Work History
Education
Skills
Affiliations
Timeline
Generic

Angel Leggett

Baltimore,MD

Summary

Dedicated professional with over 4 years in front-line roles across healthcare and operations. Skilled in managing high-traffic environments, greeting guests, and maintaining organized documentation. Committed to enhancing visitor experience and supporting daily operations through strong communication and service-oriented practices.

Work History

Associate/Trainer Resource Person

Amazon
Baltimore, MD
2020 - 2025
  • Guided and mentored team members, enhancing overall productivity and performance
  • Facilitated communication between management, teams, and new staff to streamline onboarding
  • Trained and onboarded new employees on safety and operational workflows
  • Updated and organized training documentation and operational reports for clarity and accessibility

Security officer/Front Desk Receptionist

Grace Medical Center
Baltimore , MD
2022 - 2024
  • Greeted and directed patients and visitors to correct departments within the hospital
  • Maintained a secure and welcoming environment for staff and guests
  • Completed incident documentation and communicated important updates to medical staff
  • monitored entrances and assisted with visitor check-in and check-out procedures.

Front Line Crew Member

Chipotle
Baltimore, MD
2019 - 2020
  • Delivered high quality customer service in a fast-paced environment
  • Assisted guests with orders and resolved concerns professionally
  • Ensured a clean and organized workspace to promote efficiency.
  • Processed cash and card transactions accurately

Education

Some College (No Degree) - Medical Billing And Coding

Baltimore City Community College
Baltimore, MD

Some College (No Degree) - Nursing

Coppin State University
Baltimore, MD

High School Diploma -

The Seed School of Maryland
Baltimore

Skills

  • Training and On-boarding
  • Patient Care
  • Medical Terminology
  • Front Desk Operations & Check-In
  • Documentation & Reporting
  • Phone & In-Person Communication
  • Multitask & Organization
  • Microsoft Office (Word, Excel)
  • Conflict Resolution
  • Safety Protocols
  • Effective Communication

Affiliations

Moving History

Timeline

Associate/Trainer Resource Person

Amazon
2020 - 2025

Security officer/Front Desk Receptionist

Grace Medical Center
2022 - 2024

Front Line Crew Member

Chipotle
2019 - 2020

Some College (No Degree) - Medical Billing And Coding

Baltimore City Community College

Some College (No Degree) - Nursing

Coppin State University

High School Diploma -

The Seed School of Maryland

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Angel Leggett