ANGEL LEMUS
REEDLEY,CA
Summary
Resourceful Customer Service Representative known for high productivity and efficient task completion. Specialized in communication, problem-solving, and time management skills, ensuring smooth operations in customer service environments. Excel in listening, empathy, and patience, which are crucial for addressing customer needs effectively and building positive relationships.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Kings Canyon Unified School District
Reedley, CA
10.2023 - 12.2024
- Developed positive relationships with customers through friendly interactions.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Identified needs of customers promptly and efficiently.
GROUNDSMEN
Kings Canyon Unified School District
Reedley, United States
06.2023 - 09.2023
- Maintained school grounds, ensuring safe and attractive environments
- Implemented eco-friendly landscaping practices, reducing water usage and enhancing biodiversity
PACKING WAREHOUSE
Sun Valley
Reedley, United States
09.2022 - 04.2023
- Managed inventory to ensure timely order fulfillment, enhancing efficiency and reducing errors
- Collaborated with team to streamline packing processes, improving productivity and accuracy
- Implemented safety protocols, resulting in a safer work environment and fewer incidents
- Optimized space utilization in the warehouse, increasing storage capacity and organization
Education
ASSOCIATES - BUSINESS ADMINISTRATION
Reedley College
Reedley, Ca06.2026
High School Diploma -
Reedley High School
Reedley, CA06-2023
Skills
- Team Collaboration
- Customer Service
- Problem Solving
- Safety Compliance
- Time Management
- Lead generation
- Multitasking and organization
- Multi-line telephone operations
- Decision-making
- Empathy and patience
- Customer consulting
- Technical support
- Relationship building
- Follow-up skills
- Building rapport
Languages
- English, Highly proficient
- Spanish, Highly proficient
Timeline
Customer Service Representative
Kings Canyon Unified School District
10.2023 - 12.2024
GROUNDSMEN
Kings Canyon Unified School District
06.2023 - 09.2023
PACKING WAREHOUSE
Sun Valley
09.2022 - 04.2023
ASSOCIATES - BUSINESS ADMINISTRATION
Reedley College
High School Diploma -
Reedley High School