Dynamic and results-driven professional with a Class B license and air brake endorsement, recognized for enhancing delivery efficiency at Ready Refresh Water. Proven track record in customer service and accurate record keeping, consistently exceeding performance metrics while fostering strong client relationships. Bilingual in Spanish, adaptable to diverse environments.
Retail professional with deep understanding of customer service and cash handling. Consistently delivers accurate and efficient transaction processing, contributing to smooth store operations. Known for strong teamwork and adaptability, ensuring reliability in dynamic retail settings.
Overview
15
15
years of professional experience
Work History
Route Sales Commercial Delivery Driver
Ready Refresh Water / Primo Brands
02.2022 - Current
Enhanced delivery efficiency by optimizing routes and adhering to strict schedules.
Managed cargo securely during transit, minimizing product damage or loss en route to customers'' locations.
Reduced fuel costs with careful route planning and consistent monitoring of vehicle performance.
Consistently met or exceeded company performance metrics related to on-time deliveries, fuel efficiency, and overall customer satisfaction.
Improved recordkeeping accuracy by diligently updating logs, reports, and other required documentation in a timely manner.
Increased overall safety by strictly adhering to traffic laws, DOT regulations, and company policies at all times.
Provided exceptional customer service during deliveries, fostering positive relationships with clients while representing the company professionally.
Maintained high customer satisfaction levels through timely deliveries and professional interactions.
Enhanced customer experience by ensuring a clean, organized, and visually appealing retail environment.
Analyze sales trends to identify opportunities for improvement.
Coordinated closely with retail partners to understand their needs and provide tailored solutions for merchandise distribution.
Warehouse Lead
Pioneer Frozen Foods
09.2010 - 02.2022
Trained employees on equipment operation and safety protocols.
Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
Followed verbal and written instructions to properly move and ship products.
Oversaw daily operations and shipping and handling processes.
Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.