Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angel Maass

Thompson,IA

Summary

Adaptable professional with a versatile background in repair services. Recognized for attention to detail and commitment to high-quality outcomes, driving team success through effective collaboration and efficient task management.

Overview

9
9
years of professional experience

Work History

Ship Out Repair Technician

Cdi, llc
Forest City, Iowa
09.2016 - 06.2025
  • Performed quality control checks on repaired items before returning them to customers and Dealerships.
  • Repairing any problems before returning to customers or Dealerships.
  • Ensured compliance with safety standards when performing repairs or servicing equipment.
  • Maintained a clean and organized workspace to ensure safety and efficiency.
  • Collaborated with team members to troubleshoot challenging repair cases or returning repairs needing complex paint issues.
  • Developed strategies for improving efficiency in completing repair jobs.

Guest Serice

Kwik Star
Forest City, Iowa
02.2023 - 12.2024
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Recognized by management for providing exceptional customer service.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Education

Certified - Healthcare Management

Ultimate Medical Academy
Clearwater, FL
05-2015

Skills

  • Customer Service
  • Quality control
  • Safety Management
  • Multitasking
  • Attention to Detail
  • Team building
  • Adaptability and Flexibility
  • Troubleshooting and diagnostics
  • Team Collaboration
  • Professionalism
  • Problem-solving aptitude
  • Self Motivation
  • Estimating abilities
  • Problem-Solving
  • Task Prioritization
  • Time management abilities
  • Decision-Making
  • Reliability
  • Customer relationship management
  • Worksite preparation
  • Some Computer skills

Timeline

Guest Serice

Kwik Star
02.2023 - 12.2024

Ship Out Repair Technician

Cdi, llc
09.2016 - 06.2025

Certified - Healthcare Management

Ultimate Medical Academy

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