Keith Pegue
Grafton,IL
Summary
Proven Roofing / Siding Specialist with a track record of enhancing customer satisfaction and increasing repair success rates at John Beal. Skilled in roof/siding repair and maintenance, and known for exceptional attention to detail. Excelled in fostering team collaboration at B & R Construction, ensuring project goals were met efficiently with a focus on safety and quality. Dedicated, safety-oriented Roofer with 3 years installing roofing materials on residential and commercial buildings. Well-regarded Siding specialist with 7 yrs of experience in siding installation and warranty repair.
Overview
16
16
years of professional experience
Work History
Repair Technician/Warranty Repair
John Beal
10.2022 - 03.2024
- Maintained inventory of repair supplies and ordered parts.
- Utilized variety of tools to complete repairs.
- Increased repair success rates, utilizing advanced troubleshooting techniques and tools.
Repair Technician/Siding Division Manager
John Beal
02.2015 - 05.2020
- Utilized variety of tools to complete repairs.
- Increased repair success rates, utilizing advanced troubleshooting techniques and tools.
- Completed all repair and maintenance activities promptly and to high quality standards.
- Consistently maintained a clean, organized, and safe work environment to ensure the efficient completion of repairs and the wellbeing of both employees and customers.
- Enhanced customer satisfaction by providing timely and efficient repair services.
- Worked with diverse types of weather and ground conditions.
Roofing Specialist
B & R Construction
04.2012 - 02.2015
- Maintained a safe working environment through strict adherence to OSHA regulations and company policies on job sites.
- Fostered a positive team atmosphere among crew members, promoting collaboration and mutual support to achieve project goals efficiently.
- Ensured durability of completed roofs by using top-quality materials sourced from reliable vendors in the industry.
Train Derailment Specialist
Cranemasters
03.2008 - 04.2012
- Followed all company policies and procedures to deliver quality work.
- Developed strong client relationships through consistent communication and attentive service.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Listened and responded to customer requests and forwarded necessary information to superiors.
Education
GED -
Jersey Community High School
Jerseyville, ILSkills
- Material Knowledge
- Shingle Application
- Gutter Installation
- Asphalt Shingles
- Flashing Installation
- Roof/Siding Installation
- Project Estimation
- Roof/Siding Repair and Maintenance
- Customer Service
- Attention to Detail
- All-weather worker
Timeline
Repair Technician/Warranty Repair
John Beal
10.2022 - 03.2024
Repair Technician/Siding Division Manager
John Beal
02.2015 - 05.2020
Roofing Specialist
B & R Construction
04.2012 - 02.2015
Train Derailment Specialist
Cranemasters
03.2008 - 04.2012
GED -
Jersey Community High School
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