Parker Goodin
Raleigh,NC
Summary
Responsible Technician and Reliable Installer with excellent troubleshooting, customer service and analytics skills with more than 8 years of experience. Excellent communicator with focus on results. Diligent problem-solver with resourceful approach to challenges. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Lead Technician / Repair and Diagnosis / Warranty / Equipment Install / Plaster Startup
Platinum Pools
07.2023 - 08.2024
- Leading/ Training pool maintenance division
- Repairing and replacing equipment and systems to ensure that the maintenance division can be focused on their core responsibilities of cleaning and maintaining the pools, and so that the pools will be functionally sound and easy to maintain
- New Pool startup for sister company Liquid Designs including Equipment Install, automation system programming, 30 day new plaster care, pool school with homeowner covering their equipment and pool control app
- Many of these were complex multi pump systems with many features to support
- Extensive experience installing and programming/ troubleshooting and diagnosis/ warranty work with Pentair and Jandy Including - Automation systems (Aqualink RS, Eztouch, Intellicenter), Intellichem chemical feeder systems, JXI and Mastertemp heaters, All major salt systems, levelor and levelsmart autofill systems, Pool cleaner robots, Pentair and Jandy pool lighting systems including new Infinite watercolor lights
- Working closely with Pentair and Jandy Representatives
- Voltage testing and electrical troubleshooting, Gas pressure testing
- Masonry Repair and water feature install- Sheer descent waterfall new install and repair/replacement, Spa spillway repairs, Plaster chip out/removal and crack/leak repairs in pool structure, Underground/ in concrete chip out and plumbing repair
- Pool Inspections and Pool leak detection and repair, Pressure testing plumbing
- Pentair and Fluidra classes to further my knowledge and experience.
Project Manager / Equipment Install / Plaster Startup
Swim Inc
06.2022 - 07.2023
- Jandy and Pentair Equipment install multi-pump systems and pool/spa combos, automation startup and programming
- Jandy warranty work
- Back end pool project management, including new plaster startup and care, finalizing build projects and punch-list items, communicating with subcontractor crews as needed
- Facilitated “Pool School” sessions, where I taught new homeowners basics around their new build and provided them confidence in their ability to operate their pool equipment
- Base-level project management of full builds from start to finish.
Owner/Operator
Peace of Mind Pool Co
05.2020 - 06.2022
- New pool startups- Installing Jandy equipment and automation startup, Equipment set install, Jandy RS panel setup and iAqualink app setup, Pool school and coaching new pool owners, Initial water chemistry balancing
- Installing Laminar jets and Deck jets Working as a subcontractor with 3 pool builders in Raleigh to startup new fiberglass and liner pools, doing new pool startups mostly but also doing any tasks that the builders ask.
Pool Repair and Maintenance Technician
Pool Specialist Co.
04.2017 - 02.2020
- CPO Certified Wake County, responsible for maintenance and repairs on most major pool systems including Pentair and Jandy and Hayward
- Working daily to repair, diagnosis, and replace plumbing, pool pumps, salt systems and filters
- Communicated with homeowners regarding the status and needs of their pool
- Plaster pool startups including daily brushing and following the national plasterers council guidelines for new plaster.
Education
St Matthew's School
Business Administration -
Wake Tech Community College
After School Counseling - YMCA
Skills
- Schematics Interpretation
- Blueprint Reading
- Codes Compliance
- Testing and repair
- Mechanical Troubleshooting
- Diagnostic Testing
- Data Analysis
- Electrical Systems
- Mechanical Aptitude
- System Maintenance
- Remote Support Management
Timeline
Lead Technician / Repair and Diagnosis / Warranty / Equipment Install / Plaster Startup
Platinum Pools
07.2023 - 08.2024
Project Manager / Equipment Install / Plaster Startup
Swim Inc
06.2022 - 07.2023
Owner/Operator
Peace of Mind Pool Co
05.2020 - 06.2022
Pool Repair and Maintenance Technician
Pool Specialist Co.
04.2017 - 02.2020
St Matthew's School
Business Administration -
Wake Tech Community College
After School Counseling - YMCA
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