Angel Madrid
Anaheim,CA
Summary
Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings. Open to learning new skills always.
Overview
4
4
years of professional experience
Work History
Stocking Crew Member
Walmart
05.2023 - 07.2023
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Greeted customers and directed to requested products.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Maintained effective team member communication.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
Barista
Starbucks
10.2020 - 07.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Promoted additional items with beverages, increasing store sales.
Wing Expert
Wingstop
04.2019 - 01.2020
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Education
High School Diploma -
Valley Vista High School
Fountain Valley, CA06.2021
Skills
- Adaptive and Creative
- Safe Food Handling Practices
- Team Leadership
- Drink Consistency
- Customer Interaction
- Quality Assurance
- Creative Solutions
- Suggestive Selling
- Food Sales and Promotion
- Performance Improvement
Timeline
Stocking Crew Member
Walmart
05.2023 - 07.2023
Barista
Starbucks
10.2020 - 07.2023
Wing Expert
Wingstop
04.2019 - 01.2020
High School Diploma -
Valley Vista High School