Angel Mares
Arlington,TX
Summary
A highly adaptable individual that can fit any needs that you'll need at the store. Catch onto things quickly and learn very quickly as well. Friendly with all customers and good at conflict resolution. Productive and efficient with amazing quality assurance. Great at working with no supervision and knowledgeable in computers. Amazing time management and always on time for shifts, and flexible. Committed to maintaining efficiency and excellent quality assurance.
Overview
4
4
years of professional experience
Work History
Server
Olive Garden
Arlington, TX
04.2022 - Current
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills and calculate totals.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Delivered food orders promptly and courteously.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Assisted in training new servers.
- Followed health safety guidelines when preparing and serving food products.
Team Member
Whataburger
Arlington, Texas
04.2020 - Current
- Sought out ways to go above and beyond job requirements.
- Continuously checked products for quality assurance according to strict guidelines.
- Instructed junior team members on protocols and procedures of each station to maximize contributions.
- Self-taught on all tasks to maximize my time and to become more efficient.
- Maintained a productive, efficient approach to all tasks.
- Contributed to every position in the restaurant, working to assist all co-workers and ensure that said restaurant was running smoothly and that customers remained satisfied.
Education
High School Diploma -
John A Dubiski Career High School
Grand Prairie, TX03.2022
Skills
- Fluent in Spanish and English
- Cash Handling
- Customer service
- Basic math
- Responsible
- Teamwork
- Conflict resolution
- Order Accuracy
- Customer satisfaction
- Team Leading
- Safe Food Handling
- Order Management
- Positive and Professional
Timeline
Server
Olive Garden
04.2022 - Current
Team Member
Whataburger
04.2020 - Current
High School Diploma -
John A Dubiski Career High School