Summary
Overview
Work History
Education
Skills
Timeline
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Christian Mendoza

Christian Mendoza

Sacramento,CA

Summary

Self-driven and servant leader bringing a robust and holistic approach to constituent services and work with marginalized communities. My experience as a bilingual educator, crime reduction practitioner, and collaboration with stakeholders provides a more authentically responsive and proactive approach to public safety and the improvement of our community's quality of life.

Overview

16
16
years of professional experience

Work History

Server

/ Texas Roadhouse Restaurant
12.2017 - Current
  • Display excellent organizational abilities when handling multiple tables with a priority on monitoring alcohol intake.
  • Quick problem solving and mitigating guest concerns.
  • Work with POS system to place orders, manage bills, and handle cash/credit card payments.
  • Provided language support to bridge communication gaps within the team, including guests.
  • Briefly collaborated with back- and front-of house team members as I led the Culture Committee to promote inclusiveness and equity at our Austin, Texas store location.

Constituent Liaison

/ City of Austin-Mayor and Council
Austin, TX
09.2023 - 08.2024
  • Prioritized and responded to constituent phone calls, emails, mail, and in-person concerns.
  • Facilitated the handling of time sensitive requests such as CAFs (Community Action Forms), proclamations, fee waivers, and other confidential documents including Public Information Requests.
  • Managed appointments, meeting requests, calendars, and other day-to-day issues for the council member and staff.
  • Sorted, distributed, and prioritized mail, reports, and other pertinent data.
  • Monitored and followed up on all constituent inquiries for thorough resolution.
  • Led the City of Austin Council Constituent Liaison network group monthly meetings.

Neighborhood Liaison

/ City of Austin-Austin Police
11.2018 - 09.2023
  • Coordinated, planned, and developed programs and activities that addressed the economic, social service, and public safety needs of the LGBTQIA+, immigrant/refugee, and older adult (senior) communities.
  • Assisted in the establishment and training of Texas' first Safe Place Initiative; a free and voluntary partnership with the business, faith, and non-profit communities that plays a vital role in assisting victims of bias-motivated incidents and addressing the under-reporting of hate crimes.
  • Provided security assessments and recommendations for homeowner associations and commercial properties.
  • Provided education on Austin 3-1-1 and 9-1-1 reporting systems, to include the use of the City's iSpeak Program - focus on language interpretation/translation and equal language access.
  • Acted as a liaison between the police department and other local, state, and federal law enforcement agencies, and the city's LGBTQ Quality of Life Advisory Commission and the Commission on Aging.

Participant-Associate Advisor

/ City of Austin-Austin Police Explorer Program
10.2008 - 07.2021
  • From October 2008 to December 2015, I took on the role as Police Explorer where I rose through the ranks and eventually held the highest position as Major. I was responsible for approximately fifty youth for both North and South post and providing orientation to new Police Explorers and their families.
  • From May 2011 to January 2016, I became an Intern for the Department's Homicide, Cold Case, Robbery, and Sex Crime units.
  • From January 2016 to July 2021, I took on the role as Associate Advisor. As an Associate Advisor, I drafted and implemented lesson plans and hands-on training for the youth in the Program.
  • Strengthened community-youth relations through volunteering and providing safety fairs, to include education on home/auto burglary prevention and VIN etching events.
  • Assisted with recruiting events at local public schools, fundraisers for the Program and and other non-profit organizations like the 100 Club of Central Texas, and keeping youth safe at major events like National Night Out, Run with the Heroes 5K, Operation Blue Santa, and Trail of Lights, to name a few.

Long-Term Substitute Teacher

/ Austin Independent School District
09.2015 - 09.2019
  • Created and implemented tailored lesson plans for K-12 students in Title 1 schools with different linguistic, academic and socioeconomic levels.
  • Effectively communicated with parents/guardians, school administrators, and community leaders to promote English literacy and maximize the education of students.
  • Fostered a safe, inclusive, and enriched environment where students could foment their critical thinking and communication skills.

Education

Bachelor of Science - Applied Learning and Development

University of Texas At Austin
Austin, TX
12.2015

High School Diploma -

Sidney Lanier Early College High School
Austin, TX
06-2011

Skills

  • Fluent in speaking, writing, and reading in English and Spanish
  • English and Spanish consecutive and simultaneous interpretation
  • Drafting and executing tailored lesson plans
  • Small and large-scale meeting facilitation
  • Diverse community rapport-building

Timeline

Constituent Liaison

/ City of Austin-Mayor and Council
09.2023 - 08.2024

Neighborhood Liaison

/ City of Austin-Austin Police
11.2018 - 09.2023

Server

/ Texas Roadhouse Restaurant
12.2017 - Current

Long-Term Substitute Teacher

/ Austin Independent School District
09.2015 - 09.2019

Participant-Associate Advisor

/ City of Austin-Austin Police Explorer Program
10.2008 - 07.2021

Bachelor of Science - Applied Learning and Development

University of Texas At Austin

High School Diploma -

Sidney Lanier Early College High School

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Christian Mendoza