Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Leticia Aleman Torres

4377 Newton Ave, San Diego,CA

Summary

Dynamic and customer-focused server with a strong work ethic and exceptional interpersonal skills, seeking to leverage 9 years of experience in providing exceptional service and managing high-pressure situations to pursue a rewarding career as a Corrections and Border Patrol Officer. Proven ability to communicate effectively, adapt quickly to changing environments, and work collaboratively with diverse teams. Eager to apply my dedication to public service, attention to detail, and commitment to upholding the law to ensure safety and security of communities as a valuable member of the Corrections and Border Protection team.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Server

Aztec Shops Inc. / Snapdragon Stadium
08.2022 - Current

(part time 20-30 hrs a week) As a fine dining server in an upscale dining establishment, I am able to provide an exceptional experience by greeting guests, taking their orders, serving dishes and accommodating requests based on their preferences in a timely, friendly manner.

Relocation

06.2021 - 05.2022

In 2020, I faced a challenge in life due to being laid off my jobs due from Covid. I decided to go back to school and move out of state but eventually moved back to San Diego in 2022.

Cashier / Food Prep

Santorini Island Grill
01.2020 - 02.2020

(part time 25-30hrs a week) Greeted customers entering the store at the UCSD campus and responded promptly to customer needs. Worked flexible schedules and extra shifts to meet business needs. Prepared customers food, Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Server

Delaware North / Petco Park, 100 Park Blvd
08.2015 - 09.2019

(part time 30 hrs a week) As a fine dining server at Petco park, my duties included greeting and seating customers, providing them with menus, making recommendations, taking orders, serving dishes and attending to guests' needs throughout their visit.

Therapeutic Companion

Pacific Medical Care
01.2017 - 09.2017

(Full time 40 hrs a week) Pacific Medical Care gave me the opportunity to work as a Therapeutic Companion and gain experience in the recovery of alcohol and drug addiction department. In addition to providing emotional support, I helped people battling substance abuse, mental health issues, eating disorders and other needs feel safe.

Delivery Driver/Retail Sales Associate

O'Reilly Auto Parts
03.2014 - 08.2016

(Full time 40 hrs a week) My job description includes delivering packages to customer doorsteps and business offices. Completed on-time deliveries by following oral, and written instructions and used GPS technology to make deliveries choosing the best and most efficient routes. Improved customer satisfaction by ensuring timely and accurate deliveries of products. Assisted retail establishments by helping customers find the correct auto parts/other products and processing payments.

Education

Associate of Science -

Westmoreland Community College
Youngwood, PA
05.2024

Certified Nursing Assistant Certificate

Pacific Health Education Center
10225 Barnes Canyon Rd, San Diego, CA 92124
08.2014

No Degree - General Education Classes

San Diego Mesa College
7250 Mesa College Drive, San Diego, CA 92111
2013

Skills

  • Fluent in speaking, reading, and writing English and Spanish languages Experienced in Excel programs and PCS

References

  • Liliana Garay, Regional Controller, LAZ Parking, (619) 274-6778
  • Edgar Juarez, Program Coordinator, La Jolla Institute (619) 788-8013
  • Stephanie Landeros, Communications Specialist Lead, UCSD Medical Center (619) 794-6700

Certification

California RBS Certification,

Timeline

Server

Aztec Shops Inc. / Snapdragon Stadium
08.2022 - Current

Relocation

06.2021 - 05.2022

Cashier / Food Prep

Santorini Island Grill
01.2020 - 02.2020

Therapeutic Companion

Pacific Medical Care
01.2017 - 09.2017

Server

Delaware North / Petco Park, 100 Park Blvd
08.2015 - 09.2019

Delivery Driver/Retail Sales Associate

O'Reilly Auto Parts
03.2014 - 08.2016

Associate of Science -

Westmoreland Community College

Certified Nursing Assistant Certificate

Pacific Health Education Center

No Degree - General Education Classes

San Diego Mesa College

California RBS Certification,

Leticia Aleman Torres