Angel Marquez
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
2
2
years of professional experience
Work History
Supervisor
Six Flags Fiesta Texas
06.2023 - Current
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Maintained compliance with company policies, objectives, and communication goals.
Team Leader
Six Flags Fiesta Texas
06.2022 - 06.2023
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Implemented employee recognition programs that boosted morale and increased retention rates within the team.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Reviewed, implemented and updated company records related to team activities for future reference.
Education
High School Diploma -
Kipp University Prep High School
San Antonio, TX05.2024
Skills
- Staff Management
- Operations Management
- Inventory Control
- Goal-Oriented
- Complex Problem-Solving
- Expectation Setting
- Inventory Oversight
- Training and Mentoring
- Policy Enforcement
- Resource Allocation
- Performance Evaluation
- Leadership Abilities
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Supervisor
Six Flags Fiesta Texas
06.2023 - Current
Team Leader
Six Flags Fiesta Texas
06.2022 - 06.2023
High School Diploma -
Kipp University Prep High School