Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
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Angel Mccracken

Shenandoah,PA

Summary

Efficient Manufacturing Associate recognized for high productivity and ability to complete tasks swiftly. Possess specialized skills in quality control, machinery operation, and safety protocols that ensure consistent excellence in production environments. Excel in team collaboration, problem-solving, and adaptability, bringing valuable soft skills to optimize manufacturing processes and outcomes.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cashier/Customer Service

Onvo Travel Plaza
Pottsville, US
06.2024 - 10.2024
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Balanced daily transactions on a computerized point-of-sale system.

Manager Trainee

Burger King
SHENANDOAH, PA
10.2023 - 06.2024
  • Analyzed customer feedback data and identified areas of improvement for the team.
  • Provided guidance and coaching to employees on how to better handle difficult customer service situations.
  • Assisted in developing policies and procedures related to customer service operations.
  • Resolved conflicts between staff members by facilitating open dialogue among all parties involved.
  • Managed daily operations of a customer service department, including scheduling shifts, assigning tasks, and monitoring productivity levels.
  • Collaborated with senior management on strategies for improving operational efficiency across the organization.

Cashier/Customer Service

Walmart
Coal Township, US
07.2023 - 09.2023
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.

Cashier/Customer Service

Pilot Flying J
Duncannon, US
03.2023 - 06.2023
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.

Truck Unloader

Dollar Tree Distribution Center
Berwick, PA
03.2022 - 02.2023
  • Unloaded freight from trucks, containers, and railcars with the use of a forklift or pallet jack.
  • Organized stock in warehouse shelves to ensure efficient product location.
  • Palletized products for shipment using wrapping and strapping equipment.
  • Loaded outbound shipments onto trucks, trailers, and railcars according to customer requirements.
  • Reported any damaged goods to supervisor immediately upon unloading.
  • Inspected all incoming loads for accuracy against shipping documents.
  • Utilized scanning technology to accurately track inventory levels of incoming and outgoing shipments.

Education

High school diploma -

Juanita High School
Mifflintown, PA
06.2006

Skills

  • Cashiering
  • Cash Handling
  • Cleaning Experience
  • Customer Service
  • POS
  • Merchandising
  • Computer Skills
  • Warehouse experience
  • Nursing
  • Retail Sales
  • Communication Skills
  • Cash register
  • Basic math
  • Phone etiquette
  • Stocking
  • Manufacturing
  • Animal care
  • Animal handling
  • Pet care
  • Janitorial experience
  • Product restocking
  • ID Verification
  • Returns processing
  • Payment Collection
  • POS Systems
  • Cash Register Operation
  • Drawer balancing
  • Customer Assistance
  • Order Packaging
  • Sales expertise
  • Liquor Law Compliance
  • Cash handling expertise
  • Hospitality and accommodation
  • Cleaning and sanitizing
  • Credit and cash transactions
  • Customer Relations
  • Scanner proficiency
  • Package and pallet staging
  • Housekeeping
  • Laundry
  • Quality Assurance
  • Commercial and residential cleaning

Certification

Driver's License

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Cashier/Customer Service

Onvo Travel Plaza
06.2024 - 10.2024

Manager Trainee

Burger King
10.2023 - 06.2024

Cashier/Customer Service

Walmart
07.2023 - 09.2023

Cashier/Customer Service

Pilot Flying J
03.2023 - 06.2023

Truck Unloader

Dollar Tree Distribution Center
03.2022 - 02.2023

High school diploma -

Juanita High School

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Angel Mccracken