ANGEL MERCADO

• Reduced pest infestations by inspecting and identifying pests in various residential and commercial properties.
• Enhanced client satisfaction by providing detailed explanations of treatment procedures and prevention methods.
• Conducted thorough inspections to assess the severity of infestations, customizing treatment plans for each case.
• Increased client retention with exceptional customer service and follow-up appointments for ongoing pest management.

• Improved transportation efficiency by streamlining route planning and coordinating schedules.
• Reduced shipping costs for the company by negotiating contracts with carriers and optimizing logistics processes.
• Ensured timely delivery of goods by closely monitoring shipments and proactively addressing potential delays.
• Enhanced communication between drivers, dispatchers, and customers by implementing a centralized information system.

• Enhanced supply chain efficiency by optimizing shipping schedules and routes.
• Streamlined inventory management for reduced waste and improved cost control.
• Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
• Implemented a warehouse organization system that increased storage capacity and accessibility.

Supported Families through difficult times by offering emotional support and education on important care tasks .

Used critical thinking to break down problems , evaluate solutions and make decisions .

performed duties in accordance with applicable standards , policies , and regulatory guidelines to promote a safe working environment .