Angel Miranda
Los Angeles,CA
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Friendly Sales Associate with reputation for exceeding performance benchmarks in retail settings. Dependable team player with great communication and organizational skills. Courteous and self-motivated with talent for creating effective merchandise displays.
Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business.
Overview
4
4
years of professional experience
Work History
Store Associate
Finish Line
Ontario Mills Mall, CA
05.2022 - 03.2023
- Maintained tidy and organized store to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Increased sales and customer satisfaction through personalized servicing.
- Managed efficient cash register operations.
- Listened to customer needs and desires to identify and recommend optimal products.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Plumber Technician
Present Construction & Plumbing Inc.
Los Angeles, CA
07.2019 - 06.2021
- Installed, repaired and maintained water, gas and sewer systems.
- Worked non-standard and on-call hours and weekends on rotational basis and patiently focused on customer needs.
- Maintained, installed, repaired and altered piping systems, plumbing fixtures, traps and soil waste and vent pipes.
- Established and maintained positive working relationships with supervisors, co-workers and customers.
- Performed routine maintenance of plumbing systems in residential and commercial buildings.
- Cut and drilled holes in walls to permit passage of pipes.
- Assisted with repairs to steam, drainage, and sewer lines.
- Fabricated piping pieces and components in line with design specifications for each system.
- Eliminated risks by correctly identifying potential safety hazards.
- Used clamps and brackets to attach pipes to walls, structures and fixtures.
Education
Bachelor of Arts - Business Economics
University of California, Riverside
Riverside, CA06.2023
Skills
- Customer Assistance
- Managing Cash Register
- Retail Transactions Processing
- POS Systems
- Meeting Sales Goals
- Thorough Knowledge of Product
- Credit and Cash Transactions
- Team Collaboration
- Staff Assignments
- Engaging with Diverse Customers
- Strong Communication and Interpersonal Skills
- Digital Databases
- Proficient in Microsoft Office Suite; Google Suite & Amazon Web Services
Languages
English and Spanish
Native or Bilingual
Additional Information
Residual Costs (June 2022 - July 2022) Microeconomics Theory Course, UC Riverside
- Applied knowledge of the expected value of a random variable by computing a fair price for renters.
- Gained an understanding of microeconomic theory by applying it to real world market.
- Discussed how microeconomic theory relates to economic issues involving daily used products.
- Recognized general equilibrium matching the best price at the best time.
- Identified how demands on externalities and good public affect positively or negatively to consumers
Timeline
Store Associate
Finish Line
05.2022 - 03.2023
Plumber Technician
Present Construction & Plumbing Inc.
07.2019 - 06.2021
Bachelor of Arts - Business Economics
University of California, Riverside