Communication
Angel Moreno
Emergency Medical Technician
Milwaukee,WI
Summary
Nationally registered EMT with 5+ years of experience in pre-hospital care as well as an extensive history in hospitality and education looking to provide high-quality care to patients in the healthcare setting. Highly dedicated to helping ill and injured individuals through extremely stressful and life-threatening situations. Physically and mentally strong as well as able to make sound decisions effectively, even in high-pressure circumstances. Ability to establish and maintain effective working relationships with colleagues, the community, and other agencies. Fully certified for immediate assignment.
Overview
3
3
Languages
5
5
years of post-secondary education
12
12
years of professional experience
Work History
EMT-Tech
Bell Ambulance
Milwaukee, WI
08.2021 - Current
- Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
- Communicated with patients about pain, comfort and needs during transportation and preliminary medical care.
- Maintained communication with treatment center personnel and dispatchers to provide information about situation and to arrange reception of patients.
Firefighter/EMT
Monroe County Fire Rescue
Marathon, FL
11.2019 - 08.2021
- Maintained a continuous state of readiness for emergency response by training, operating, inspecting, and performing other technical tasks related to the apparatus and equipment, ensuring that appropriate conditions are maintained at assigned station at all times.
- Responded to emergency situations safely, efficiently, and in accordance with the department’s rules, policies, and Standard Operating Procedures (SOPs).
- Assisted fire officers and paramedics by performing emergency medical duties as designated by state health and regulatory agencies at the EMT level such as providing first aid and life support, performing CPR and other lifesaving procedures as necessary, C-spine immobilization, injury stabilization, and continuous monitoring of patients before and during transport.
Sales Manager
Sunglass Hut
Islamorada, FL
07.2017 - 11.2019
- Coached sales associates in customer service skills, product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
- Maintained company's visual merchandise standards through general housekeeping and planograms.
Volunteer Firefighter
Tavernier Volunteer Fire Department
Tavernier, FL
2001.03 - 2019.11
- Assisted FFII/Paramedics by providing additional support on emergency medical calls, fires and in overhaul operations.
- Conducted weekly inspections of all apparatus and equipment as well as participated in trainings and drills to stay in peak physical fitness and handle challenging tasks.
- Expanded skills and certifications through the Monroe County Fire Academy and monthly mutual aid trainings with surrounding departments.
Beach Manager / Parasail Mate
Caribbean Watersports
Key Largo, FL
03.2017 - 11.2019
- Responsible for maintenance and operation of all watersports equipment including the Parasail boat, Jet-skis, SUPs, Kayaks, and sailboats.
- Ensured all customers are using equipment safely and properly while providing excellent customer service.
- Conducted safety briefings and instructions for all customers prior to use of all watersports equipment.
Server / Food Expo
Morada Bay Beach Cafe
Islamorada, FL
09.2016 - 03.2018
- Started as expeditor / food runner, and then was promoted from expo to server at this very busy bayside restaurant and bar.
- Trained new food runners in food prep procedures as well new trained new servers in Front of the House (FOH) operations.
- Attended in-house food & beverage training seminars and "Responsible Vendors" programs/certifications.
Preschool Teacher
Burton Memorial Child Development Center
Tavernier, FL
11.2013 - 08.2016
- Instructed preschool-aged children in activities designed to promote social, physical, and intellectual growth needed for primary school classrooms (including special-needs individuals).
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
Education
Paramedic Program - (In Progress)
Milwaukee Area Technical College
Milwaukee, WI 01.2022 - Current
MCFR "Hot Shots Program" - Firefighting/EMT Training
Monroe County Fire Academy
Marathon, FL 08.2018 - 04.2019
High School Diploma -
Miami Southridge Senior High School
Miami, FL 08.2008 - 05.2012
Skills
Patient Assessment
Patient Management
Rescue & Medical Equipment
Medical Terminology
EMR / EHR Record Keeping
Software
Dependability
Attention to Detail
Adaptability
Compassion
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
“Ask not what your country can do for you - ask what you can do for your country”
John F. Kennedy, 1961
Timeline
Paramedic Program - (In Progress)
Milwaukee Area Technical College
01.2022 - Current
EMT-Tech
Bell Ambulance
08.2021 - Current
Firefighter/EMT
Monroe County Fire Rescue
11.2019 - 08.2021
MCFR "Hot Shots Program" - Firefighting/EMT Training
Monroe County Fire Academy
08.2018 - 04.2019
Sales Manager
Sunglass Hut
07.2017 - 11.2019
Beach Manager / Parasail Mate
Caribbean Watersports
03.2017 - 11.2019
Server / Food Expo
Morada Bay Beach Cafe
09.2016 - 03.2018
Preschool Teacher
Burton Memorial Child Development Center
11.2013 - 08.2016
High School Diploma -
Miami Southridge Senior High School
08.2008 - 05.2012
Volunteer Firefighter
Tavernier Volunteer Fire Department
2001.03 - 2019.11
Additional Information
- 10+ years in customer service experience in both retail sales and hospitality industries.
- 4+ years of experience in early childhood education and youth sports coaching.
- Passion for teaching and providing care for people of all ages.