Angel munoz
Summary
Dependable professional skilled in customer service and problem-solving. Proven ability to enhance customer satisfaction through efficient service and safe driving practices. also like to practice SWAS ( service with a smile)
Overview
25
25
years of professional experience
Work History
Uber Driver
Uber Eats
San Diego, CA
10.2024 - Current
- Delivered food efficiently, ensuring timely service and customer satisfaction.
- Navigated routes using GPS technology to optimize delivery times.
- Maintained vehicle cleanliness and safety standards for operational readiness.
- Communicated effectively with customers regarding order status and delivery updates.
Retail Sales Associate
7 11
El Centro, CA
04.2001 - 06.2024
- Provided exceptional customer service to enhance shopper experience and foster loyalty.
- Managed inventory levels, ensuring product availability and minimizing waste through efficient stock control.
- Operated point-of-sale systems accurately, processing transactions and handling cash effectively.
- Trained new employees on store policies, procedures, and customer interaction best practices.
- Conducted regular store audits to maintain compliance with company standards and safety regulations.
- Greeted customers and helped with product questions, selections, and purchases.
Line Cook
Carols Resturants
El Centro, CA
02.2018 - 03.2021
- Prepared and executed menu items following established recipes and presentation standards.
- Operated kitchen equipment, ensuring proper use and maintenance to maintain safety standards.
- Collaborated with team members to streamline food preparation processes for efficiency.
- Monitored inventory levels, assisting in ordering supplies to minimize waste and ensure freshness.
- Trained new staff on kitchen procedures, enhancing team performance and consistency in food quality.
- Implemented portion control measures, improving cost management without compromising quality.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Education
High School Diploma -
Regency High School
Long Beach, CASkills
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Dependable and trustworthy
- Safe driving practices
- Multitasking Abilities
- bilingual
Languages
Spanish
Native or Bilingual
Timeline
Uber Driver
Uber Eats
10.2024 - Current
Line Cook
Carols Resturants
02.2018 - 03.2021
Retail Sales Associate
7 11
04.2001 - 06.2024
High School Diploma -
Regency High School