Dependable professional with a strong background in customer service. Known for effective communication and problem-solving skills, delivering positive experiences in high-demand environments.
Overview
18
18
years of professional experience
Work History
Uber Driver
Uber
Boise, ID
08.2022 - Current
Delivered exceptional customer service, ensuring positive rider experiences during all trips.
Navigated efficiently using GPS technology, optimizing routes to minimize wait times and enhance satisfaction.
Maintained vehicle cleanliness and safety standards, adhering to company policies and local regulations.
Managed real-time ride requests, demonstrating adaptability in high-demand situations to maximize earnings.
Delivered passengers to destinations safely and on time.
Cashier
EZMart
New Plymouth, ID
10.2020 - 03.2022
Processed customer transactions efficiently using POS systems.
Maintained accurate cash drawer, balancing at shift end.
Assisted customers in locating products and resolving inquiries.
Collaborated with team members to optimize store operations.
Ensured compliance with safety and sanitation standards daily.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Amazon Delivery
Tree City Transport
Boise, ID
07.2018 - 02.2021
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Non-Emergency Medical Driver
Special Delivery
New Plymouth, ID
09.2007 - 05.2014
Ensured timely and safe transportation of patients to medical appointments.
Assisted in maintaining vehicle cleanliness and operational readiness.
Implemented efficient routing strategies to minimize travel time and fuel costs.
Developed strong relationships with patients, fostering trust and reliability.
Conducted regular vehicle inspections to ensure compliance with safety regulations.
Completed accurate documentation of all trips, maintaining records in accordance with company policy and regulatory requirements.