Mateo Castillo
Chicago,Illinois
Summary
Dynamic and dedicated professional with experience as an Uber Driver, excelling in customer service and safe driving practices. Proven ability to manage time efficiently and enhance passenger experiences through effective communication. Adaptable team player with a strong attention to detail, committed to delivering high-quality service in fast-paced environments.
Focused individual with proven experience transporting passengers between airports, hotels and businesses. Possesses excellent customer service skills, valid license and clean driving record. Committed to upholding highest safety standards while on job.
Overview
3
3
years of professional experience
Work History
Uber Driver
Uber
12.2025 - Current
- Provided safe and efficient transportation services to diverse passengers.
- Navigated city routes effectively using GPS and mapping applications.
- Maintained vehicle cleanliness and performed regular maintenance checks.
- Ensured compliance with local traffic regulations and Uber policies.
- Communicated clearly with riders to enhance customer experience.
- Followed applicable traffic regulations and traffic laws.
- Delivered passengers to destinations safely and on time.
- Collected feedback from passengers to improve service quality.
- Managed time efficiently to maximize ride acceptance rates.
- Pointed out landmarks and other points of interest to passengers.
Zoo Internship Program
Lincoln Park Zoo
06.2023 - 08.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
BBA - Human Resources Management
Western Michigan University
Kalamazoo, MI05-2029
High School Diploma -
Intrinsic Belmont Campus
Chicago IL05-2024
Skills
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Safe driving practices
- Attention to detail
- Efficiency and time management
Timeline
Uber Driver
Uber
12.2025 - Current
Zoo Internship Program
Lincoln Park Zoo
06.2023 - 08.2023
BBA - Human Resources Management
Western Michigan University
High School Diploma -
Intrinsic Belmont Campus