Biswaya Bhowmik
New York,NY
Summary
Safety-oriented driver with over 8 years of experience in customer-facing roles. Skilled in optimizing routes and ensuring passenger satisfaction, consistently achieving timely pickups and drop-offs.
Overview
16
16
years of professional experience
Work History
Uber Driver
Uber Technologies, Inc
New York, NY
03.2017 - Current
- Ensured timely pickups and drop-offs, enhancing customer satisfaction through efficient route navigation.
- Maintained vehicle cleanliness and safety standards, promoting a positive riding experience for passengers.
- Utilized GPS technology to optimize routes, reducing travel time and improving overall service efficiency.
- Provided excellent customer service, addressing passenger inquiries and resolving issues promptly and professionally.
Bartender
Three Brothers
New York, NY
10.2012 - 02.2017
- Engaged with customers to provide personalized service and enhance overall experience.
- Created unique cocktail recipes that contributed to seasonal menu updates.
- Resolved customer complaints promptly, maintaining a positive dining atmosphere.
- Served high customer volumes during special events, nights, and weekends.
Bartender
Pacific Grill
New York, NY
04.2010 - 08.2012
- Prepared and served beverages efficiently during high-volume shifts.
- Maintained cleanliness and organization of bar area to ensure compliance with health standards.
- Collaborated with kitchen staff to coordinate timely service of food and drinks.
- Created unique cocktail recipes that contributed to seasonal menu updates.
- Served high customer volumes during special events, nights, and weekends.
Education
High School Diploma -
Sujon-dulo Collage
Bangladesh02-2005
Skills
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Safe driving practices
- Safety-focused
- Excellent communication
- Physical fitness
Languages
English
Full Professional
bangla
Full Professional
Hindi
Full Professional
Timeline
Uber Driver
Uber Technologies, Inc
03.2017 - Current
Bartender
Three Brothers
10.2012 - 02.2017
Bartender
Pacific Grill
04.2010 - 08.2012
High School Diploma -
Sujon-dulo Collage