Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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LYNETTE NOLASCO

Roseville,CA

Summary

Dynamic professional with a proven track record at Timberlake Cabinetry, excelling in team leadership and customer service. Skilled in OBS and adept at problem-solving, I foster collaboration and enhance operational efficiency. Recognized for maintaining organized records and delivering a friendly, positive experience to clients and colleagues alike.

Overview

36
36
years of professional experience

Work History

Lead Builder Service Representative

Timberlake Cabinetry
07.2021 - Current
  • Lead mentor, and support a team of 9-10 BSR's
  • Guide hiring, onboarding, and ongoing development of BSR staff
  • Oversee order entry and processing such as installations, deliveries
  • Collaborate with operations, field operations to resolve customer issues effectively
  • Act as escalation point for complex or high priority builder concerns
  • Proficient in Timberlake's internal systems, (e.g. OBS, Maestro)
  • Perform accurate data entry of customer orders using Timberlake's OBS
  • Key in and verify original orders to ensure correctness and consistency with SOP's
  • Serve as a central communication hub among builders, installers, customer service, operations and vendors
  • Work collaboratively with internal teams ton enhance departmental and company performance

Assistant Director of Preschool

KinderCare Learning Centers
03.2010 - 07.2021
  • Assist the director in overseeing the daily operations of the preschool
  • Maintain accurate records for children, staff and licensing agencies
  • Monitor and manage supply inventory and order educational materials
  • Help with organizing staff meetings and professional development workshops
  • Ensure classrooms provide a safe, nurturing and engaging environment
  • Address parent concerns or questions professionally and promptly
  • Ensure staff adheres to health and safety procedures (cleanliness, ratios, etc.)

Medical Appointment Scheduler

Radiological Associates of Sacramento
03.2008 - 02.2010
  • Schedule patients for a variety of imaging procedures
  • Reschedule or cancel appointments as needed
  • Balance and optimize provider calendars by accommodating routine, urgent, and same day requests
  • Confirm patient demographics, insurance eligibility, prior authorizations,and clinical indications before scheduling
  • Provide patients with clear pre-exam instructions
  • Enter and maintain patient appointments in scheduling software or EMR systems
  • Provide professional, empathetic service to callers

Teacher/Front Office Manager

KinderCare Learning Centers
02.1990 - 07.2007
  • Oversee the daily administrative functions of the office
  • Greet families, children and visitors in a friendly, professional manner
  • Maintain accurate records, including enrollment, attendance, emergency contacts and health/immunization records
  • Handle tuition billing, payments and financial record keeping
  • Assist with payroll tracking through ADP , timesheets, and staff attendance logs
  • Assist in new student enrollments and orientation processes
  • Support communication between teachers and families (e.g. phone calls, reminders documentation
  • Maintain records related to student accidents, incident reports, and medication logs
  • Use management software to track attendance, billing, parent communication, and record keeping

Education

Childcare Development

High
Sacramento, CA

High School Diploma -

Highlands High School
North Highlands, CA
06-1989

Skills

  • OBS

  • Maestro

  • EXCELL

  • Good Time management

  • self-directed

  • hard working

  • great at multi-tasking

  • friendly, positive attitude

  • Strong customer service skills

  • professional

  • team player

  • organized with record keeping

  • teamwork and collaboration

  • Problem solving

Accomplishments

I was chosen to be a part of a special year long class of learning management skills-which involved team collaboration through role play, giving power point presentations, and learning a valuable set of management skills.


I am apart of a team called R.E.C., this is a team of people who work together towards supporting team inclusion through games, volunteer activities that give back to the community and company activities such as company barbecues, holiday parties and outside the company get together.

Timeline

Lead Builder Service Representative

Timberlake Cabinetry
07.2021 - Current

Assistant Director of Preschool

KinderCare Learning Centers
03.2010 - 07.2021

Medical Appointment Scheduler

Radiological Associates of Sacramento
03.2008 - 02.2010

Teacher/Front Office Manager

KinderCare Learning Centers
02.1990 - 07.2007

Childcare Development

High

High School Diploma -

Highlands High School

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LYNETTE NOLASCO