Experienced with managing regional operations and improving operational efficiencies. Utilizes strategic planning and process improvement to drive success. Knowledge of team leadership and performance optimization to achieve organizational goals.
Overview
5
5
years of professional experience
Work History
District Operations Manager
Total By Mirracle
Los Angeles, CA
12.2025 - Current
Collaborated with cross-functional teams to enhance service delivery and customer satisfaction.
Managed inventory controls, ensuring accuracy and minimizing losses across multiple locations.
Developed training programs for staff, improving employee performance and retention rates.
Developed strategic plans for the district to achieve short-term and long-term goals.
Established strong relationships with key stakeholders, leading to successful collaborations on various initiatives.
Store Manager
T Mobile
Los Ángeles
05.2022 - 11.2025
Directed daily operations to optimize sales and customer experience in a fast-paced retail environment.
Trained and mentored team members to enhance performance and deliver exceptional service standards.
Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Oversaw inventory management processes, ensuring stock availability and minimizing shrinkage.
Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Cashier/hardware
Home Depot
Los Angeles, CA
03.2021 - 06.2021
Help customers with final purchases, operate registers and credit card machines
Advise customers on which tools to buy to best fit their needs.
Education
High School -
Brio College Prep
Los Angeles, CA
06.2021
Associate of Arts - Political Science/ International relations
Michigan State University
Lansing, Michigan
01.2022
Associate of Arts - Political Science And Government
Pasadena City College
Pasadena Ca
01.2029
Skills
Team Player
Flexibility
Staff training and development
Relationship building
Asset management
LANGUAGES
English/ Spanish.
Timeline
District Operations Manager
Total By Mirracle
12.2025 - Current
Store Manager
T Mobile
05.2022 - 11.2025
Cashier/hardware
Home Depot
03.2021 - 06.2021
High School -
Brio College Prep
Associate of Arts - Political Science/ International relations
Michigan State University
Associate of Arts - Political Science And Government