Angel Ojeda
San Antonio,Texas
Summary
Dedicated Patient Care Technician at Fresenius Kidney Care with a proven track record in patient care and effective communication. Skilled in adhering to medical protocols and fostering team collaboration, I excel in problem-solving and attention to detail, ensuring optimal patient experiences in a fast-paced environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Fresenius Kidney Care
11.2021 - Current
- Adhering to operating policies, controls, procedures
- Anticipated patient needs and addressed them promptly
- Established trust with patients and co-technicians through clear and consistent communication
- Communicated effectively with nurses and leadership to ensure patient care continuity
- Adherence to medical protocols
- Thriving in team oriented environment
- Analyzing complex situations and problem solving abilities
- Attention to detail and time management
Front Desk Associate
Studio 6
11.2019 - 11.2021
- Communicated effectively with clients and handled inbound calls to ensure positive guest experiences
- Demonstrated strong interpersonal skills to connect with guests and foster trust, enhancing customer satisfaction
- Executed problem-solving skills to address guest needs and resolve issues promptly
- Coached new associates to perform daily tasks.
- Proficient in computer software, communicating with leadership
- Adjusted plans to meet evolving project needs
Education
Associates Degree - Biology
San Antonio College- Alamo Colleges
San Antonio, TX05-2026
Skills
- Effective communication
- Patient care
- Medical protocol adherence
- Attention to detail
- Time management
- Team collaboration
- Problem solving
Volunteer Experience
- Help paint homes for low income families
- Environmental cleanup within Spanish Honor Society
Languages
English
Professional
Spanish
Limited
Certification
Certified Clinical Hemodialysis Technician
References
Courtney J Alvarado
Facility Administrator
Courtney.alvarado @freseniusmedicalcare.com
210-278-8203
Timeline
Patient Care Technician
Fresenius Kidney Care
11.2021 - Current
Front Desk Associate
Studio 6
11.2019 - 11.2021
Associates Degree - Biology
San Antonio College- Alamo Colleges