angel ontiveros
Sales
Los Angeles,California
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
9
9
years of professional experience
Work History
Sales Agent Representative
Self Employed Services
Los Angeles, CA
01.2020 - Current
- Increased sales revenue by developing and maintaining strong client relationships.
- Implemented effective sales strategies for consistent growth in market share.
- Exceeded monthly sales targets through proactive prospecting and lead generation.
- Provided exceptional customer service, resulting in high levels of customer satisfaction and repeat business.
Appointment Setter
Solar Energy Solutions
Los Angeles, CA
01.2018 - 11.2020
- Increased appointment setting success by developing targeted call lists based on potential client needs.
- Enhanced customer relationships through timely and professional follow-ups with prospective clients.
- Streamlined the scheduling process by implementing an efficient online booking system, resulting in improved organization.
- Collaborated with sales team members to share leads and strategies for securing appointments with high-level decisionmakers.
Sales Representative
Verizon Wireless
Los Angeles, CA
03.2015 - 10.2017
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Education
Associate of Science - Business Administration And Management
The Los Angeles Film School
6363 W Sunset Blvd, Hollywood, CA 9002801.2015
GED -
Esteban E. Torres High School
Los Angeles, CA01.2014
Skills
- Cold-calling
- Building rapport
- High Level CRM
- Client Account Management lead
- Lead Generation
- Lead prospecting
- Negotiation Tactics
- Complex Problem-Solving
- Computer Proficiency and Microsoft Office
- Sales Presentations
- B2C
- B2B
Gym, ETC, Video Games, Boxing, Traveling
I usually wake up Monday through Friday at 5am to look at the Stock Market and drink my Morning Protein Shake. Then after 8am i head to the Gym. I Love Living a Healthy Life. What I love to do on my Saturday and Sunday is Hang out with the Family. Doing some BBQ or going out to theme parks, Shopping. I love to explore the world, visit new location. My Favorite sport is Boxing and UFC. Maybe its Because i love to Stay in Shape.
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Sales Agent Representative
Self Employed Services
01.2020 - Current
Appointment Setter
Solar Energy Solutions
01.2018 - 11.2020
Sales Representative
Verizon Wireless
03.2015 - 10.2017
Associate of Science - Business Administration And Management
The Los Angeles Film School
GED -
Esteban E. Torres High School