Angel Ornelas
Sales Professional
1916 Lion Pl Wenatchee WA
Summary
Achieved industry-leading customer and revenue growth by leveraging top-notch abilities in networking and lead development. Demonstrated success in converting prospects into customers, servicing accounts and maintaining consistent sales levels. Skilled relationship-builder, communicator and multitasker.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Personal Banker
KeyBank National Association
Wenatchee
07.2022 - 09.2023
- Networked to increase client base and encourage existing clients to expand financial portfolios.
- Established new accounts for high net worth individuals and serviced existing accounts to maximize revenue.
- Helped clients plan for and fund retirements using mutual funds and other options to manage, customize and diversify portfolio.
- Promoted financial products by maintaining excellent service offering knowledge.
- Expanded client base by promoting new financial products.
Sales Specialist
Lowes Home Improvement
Wenatchee
01.2022 - 07.2022
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
- Provided first-rate service to all customers and potential customers.
- Created and implemented sales strategies to successfully meet company targets.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Demonstrated product features, answered questions and persuasively overcame objections.
Finance Manager
Town Nissan
Wenatchee
07.2020 - 11.2021
- Compiled closing packages for drafting and presentation accuracy.
- Established plans and payoffs for customers' loans, prioritizing control of overall costs.
- Proactively identified solutions for customers experiencing credit issues.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Sales Associate
Bed Bath & Beyond
East Wenatchee
06.2018 - 06.2020
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
- Processed product returns and assisted customers with other selections.
- Increased sales by offering advice on purchases and promoting additional products.
Education
High School Diploma -
Wenatchee High School
Wenatchee, WA 09.2014 - 06.2018
Skills
Lead prospecting
Network development
Sales expertise
Relationship building
Financing knowledge
Professional demeanor
Negotiations strength
Licensed Public Notary
Timeline
Personal Banker
KeyBank National Association
07.2022 - 09.2023
Sales Specialist
Lowes Home Improvement
01.2022 - 07.2022
Finance Manager
Town Nissan
07.2020 - 11.2021
Sales Associate
Bed Bath & Beyond
06.2018 - 06.2020
High School Diploma -
Wenatchee High School
09.2014 - 06.2018