Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Angel Outten

Pelzer,SC

Summary

I am a highly enthusiastic customer service professional with ten years overall experience. I am also an energetic, reliable, personable, and responsible. My skills include loan, bank, and administrative experience. I am a solid team player with an upbeat, positive attitude.

Overview

3
3
years of professional experience

Work History

Mortgage Payment Solutions Specialist 3

Truist Bank
111 Millport Circle Greenville SC
10.2023 - Current
  • Initiate mortgage payments
  • Fee waivers
  • Discuss mortgage payment assistance
  • Educate on breach of contract

Administrative Assistant (Temporary Position)

Truist Bank
111 Millport Circle Greenville,SC
09.2022 - 01.2023
  • Initiate mortgage payment, Pull and post checks, Data Entry, Route CWS cases, Nightly balancing of check deposits from payments applied, Branch capture processing to deposit checks into internal DDA, Review ongoing mail items for accuracy, Pull checks from inventory to hand off to teammates

Education

Associate in Business Administration -

Strayer University Graduate
Columbia, SC

Skills

  • Call Center (4 years)
  • Customer Service (6 years)
  • Banking (4 years)
  • Data entry (6 years)
  • Phone etiquette (6 years)
  • Microsoft Word (6 years)
  • Microsoft Excel (2 years)
  • Strong organizational skills
  • Active listening skills
  • Courteous demeanor
  • Energetic work attitude
  • Adaptive team player

Personal Information

Title: Customer Service

Timeline

Mortgage Payment Solutions Specialist 3

Truist Bank
10.2023 - Current

Administrative Assistant (Temporary Position)

Truist Bank
09.2022 - 01.2023

Associate in Business Administration -

Strayer University Graduate
Angel Outten