Angel Payne
Columbus,OH
Summary
Motivated Sales Development Representative with proven success in high-volume outbound prospecting, cold calling, and lead qualification. Demonstrated ability to exceed KPIs, generate qualified meetings, and maintain a clean, accurate pipeline. Skilled in CRM management, persuasive communication, and data-driven outreach refinement. Competitive, coachable, and resilient, with a strong commitment to continuous improvement and contributing to mission-driven, tech-forward organizations like RoadRunner.
Overview
5
5
years of professional experience
Work History
Sales Development Representative
Southwest Solutions Group
10.2024 - 12.2025
- Executed high-volume outbound prospecting across phone, email, and social channels to fuel the sales pipeline.
- Increased qualified leads by 15% by optimizing lead qualification processes and improving targeting accuracy.
- Generated 10 new qualified leads in the first month by launching a new LinkedIn group outreach strategy.
- Improved meeting booking rates by 5% through data-informed messaging and cadence refinement.
- Collaborated with Account Executives to ensure smooth handoff of qualified opportunities.
- Maintained detailed activity tracking and pipeline hygiene within HubSpot; familiar with Salesforce structure and workflows.
- Researched and evaluated new sales intelligence tools to improve prospecting efficiency.
Sales Associate
Dillard's Department Store
01.2023 - 05.2024
- Delivered high-quality customer service to drive sales and repeat business.
- Maintained expert-level product knowledge to support informed recommendations.
- Conducted inventory checks and supported merchandising initiatives.
- Analyzed sales trends to support store strategy and promotional planning.
Internship
Modern Opulence
05.2023 - 08.2023
- Supported e-commerce initiatives that increased traffic and conversions.
- Conducted trend research to guide marketing and branding decisions.
- Styled fashion shoots to enhance brand visibility and content quality.
- Created social media content that improved engagement and reach.
- Used Google Analytics to evaluate website performance and inform strategy.
Sales Associate
Clotheshorse Anonymous
09.2021 - 01.2022
- Increased luxury sales through personalized service and suggestive selling.
- Contributed to selling 100+ items daily as part of a high-performing team.
- Supported inventory management and seasonal merchandising.
Team Leader / Sales Associate
Plato's Closet
09.2020 - 08.2021
- Managed 500+ SKUs to ensure accurate inventory levels.
- Improved team performance through training informed by customer feedback.
- Fostered a collaborative, sales-driven environment.
Education
Bachelor of Science - Marketing
Ohio Christian University
Circleville, OH05.2026
Associate of Science - Merchandise Marketing & Management
Wade College
Dallas, TX05.2022
Skills
- High-Volume Outbound Prospecting
- Cold Calling & Email Outreach
- Lead Qualification & Pipeline Management
- HubSpot CRM Salesforce Familiarity
- Social Selling (LinkedIn)
- Data-Driven Messaging Optimization
- Cross-Functional Collaboration
- Trend & Market Analysis
Timeline
Sales Development Representative
Southwest Solutions Group
10.2024 - 12.2025
Internship
Modern Opulence
05.2023 - 08.2023
Sales Associate
Dillard's Department Store
01.2023 - 05.2024
Sales Associate
Clotheshorse Anonymous
09.2021 - 01.2022
Team Leader / Sales Associate
Plato's Closet
09.2020 - 08.2021
Bachelor of Science - Marketing
Ohio Christian University
Associate of Science - Merchandise Marketing & Management
Wade College