ANGEL PAYTON
Brandon,MS
Summary
Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Overview
4
4
years of professional experience
Work History
ClickList Associate
Kroger
12.2023 - Current
- Enhanced customer satisfaction by efficiently processing and organizing online orders.
- Facilitated seamless communication between departments, ensuring timely delivery of products.
- Conducted regular inventory audits, preventing stock discrepancies and ensuring accurate product availability.
- Read labels, obtained merchandise from shelves and processed incoming orders.
- Coordinated closely with management in analyzing data related to online orders for continuous improvement efforts.
Assistant Manager
Rocky Mountain Chocolate Factory Inc.
06.2021 - 12.2021
- Greeted customers entering store and responded promptly to customer needs
- Maintained, clean, and organized work areas at all times to bring safety and quality to food preparation process
- Created batches of food products with specified flavor, texture, clarity, bouquet and color profiles by following production recipes and procedures
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Shift Leader in Training
Captain D's Seafood.
08.2020 - 06.2021
- Greeted customers entering store and responded promptly to customer needs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
- Promoted excellent customer service among team members, resulting in increased customer satisfaction ratings.
- Contributed to increased sales by actively promoting special offers and upselling products when appropriate.
- Handled customer complaints professionally and efficiently, working towards satisfactory resolutions that maintained positive relationships with patrons.
Education
Bachelor of Science - Biochemistry/Concentration in Forensic Science
Mississippi State University
Starkville, MS05.2025
Associate of Arts - General Studies
Hinds Community College
Raymond05.2023
Skills
- Customer Service Excellence
- Data entry proficiency
- Order Accuracy
- Time Management
- Dependable and reliable
- Attention to Detail
- Decision-Making
- Organization and Categorization
- Data Entry
- Order documentation
- Records Management
- Critical Thinking
- Safety processes and procedures
Timeline
ClickList Associate
Kroger
12.2023 - Current
Assistant Manager
Rocky Mountain Chocolate Factory Inc.
06.2021 - 12.2021
Shift Leader in Training
Captain D's Seafood.
08.2020 - 06.2021
Bachelor of Science - Biochemistry/Concentration in Forensic Science
Mississippi State University
Associate of Arts - General Studies
Hinds Community College
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