Angel Phelps
Pantego,NC
Summary
Adept Med Tech/SIC with a proven track record at Eastern Retirement, showcasing expertise in HIPAA regulations and patient care documentation. Excelled in enhancing patient outcomes through meticulous medical record management and fostering strong patient rapport. Spearheaded staff training, significantly contributing to team efficiency and cohesion.
Overview
10
10
years of professional experience
Work History
Med Tech/SIC
Eastern Retirement
06.2023 - Current
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Assisted physicians and nurses in performing diagnostic tests and procedures to identify accurate treatment for patients.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Administered medications and performed basic and advanced patient assessments.
- Collected and processed laboratory specimens to obtain samples for analysis.
- Updated patient records accurately and efficiently, ensuring proper documentation and communication between healthcare professionals.
- Trained new staff members in laboratory procedures, contributing to overall team success and cohesion.
- Prepared solutions, stains and reagents in accordance with standards.
- Performed routine maintenance on medical equipment, ensuring reliability and accuracy of test results.
- Maintained patient confidence and protected hospital by keeping information confidential.
- Actively contributed to interdisciplinary team meetings, offering insight into potential diagnoses based on lab findings.
- Continuously improved skills through ongoing education and professional development courses.
Dietary Aide/Book Keeper
Smiths Food Pride
03.2015 - 09.2020
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
- Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
- Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes.
- Participated in regular team meetings to discuss performance goals, address challenges, and share best practices for continued growth and improvement.
- Upheld efficiency of meal services by pre-setting tables before patients arrived.
Education
Associate Degree - Office Administration
Beaufort County Community College
Washington, NCSkills
- HIPAA Regulations
- Direct Patient Care
- Patient interaction
- Immunohistochemical testing
- Medical record documentation
- Patient care documentation
- Medication Administration
- Medical terminology expertise
- Staff Management
- Patient Rapport
- Medical Records Management
- Disease Prevention
- Documentation Management
Timeline
Med Tech/SIC
Eastern Retirement
06.2023 - Current
Dietary Aide/Book Keeper
Smiths Food Pride
03.2015 - 09.2020
Associate Degree - Office Administration
Beaufort County Community College
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