Angel Pichardo
New York,New York
Summary
Experienced professional with expertise in public safety, security enforcement,and customer service. Proven ability in resolution team leadership, and policy compliance and committed in creating safe environments.
Overview
9
9
years of professional experience
Work History
Hospital Security Officer
Bellevue Hospital Center
New York, New York
03.2024 - Current
- Enforce hospital police and ensure the safety of staff, patients, and visitors.
- Patrol the premises to prevent theft and unauthorized access.
- Respond to security incidents and assist medical staff
- Defused and resolved conflicts between both patients and. hospital guest, and nurses on many occasions
- provided excellent costumer services answering patients and hospital guests questions
- Monitored and responded promptly to any suspicious activity or emergency situations.
- Inspected entrances, exits, and other areas for potential security risks.
Phone Technician
Melvin's phone store
Manhattan, New York
05.2019 - 10.2025
- Provided technical support for customers having problems with their telephone systems.
- Troubleshot customer network issues related to telephony equipment.
- Diagnosed complex hardware and software problems related to telephone systems.
- Tested power supply and communication links.
- resolved customer concerns effectively.
Sales Associate
Party City
Manhattan, NY
07.2022 - 12.2022
- Worked with fellow sales team members to achieve group targets.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Organized store by returning merchandise to proper areas and restocked displays.
- Maintained cleanliness of store environment including floors, windows, displays.
- Answered customer inquiries regarding product features, pricing, and availability.
Retail Sales Associate Cashier
RadioShack
Manhattan, NY
11.2016 - 03.2017
- Greeted customers and provided excellent customer service.
- Scanned items and checked pricing on cash register for accuracy.
- Maintained work area and kept cash drawer organized.
- Fostered customer loyalty.
Education
High School Diploma -
Jaqueline Kennedy Onassis High School
New York, NY03-2017
Skills
- Public safety and security enforcement
- Conflict resolution and crisis management
- Customer service and communication
- Team leadership and collaboration
- Policy enforcement and workplace safety
- POS system and cash register operations
- Retail store operations
- Adaptability
Languages
English
Professional
Spanish
Professional
Timeline
Hospital Security Officer
Bellevue Hospital Center
03.2024 - Current
Sales Associate
Party City
07.2022 - 12.2022
Phone Technician
Melvin's phone store
05.2019 - 10.2025
Retail Sales Associate Cashier
RadioShack
11.2016 - 03.2017
High School Diploma -
Jaqueline Kennedy Onassis High School