Angel Ramirez Vega
New Hope,MN
Summary
Customer-focused professional skilled in order processing and payment handling. Extensive knowledge of fast food operations, menu offerings, and food safety standards. Proven track record of delivering exceptional service and maintaining high customer satisfaction. Experienced in food preparation and adherence to recipes, with strong understanding of both front and back of house protocols.
Overview
4
4
years of professional experience
Work History
Crew Member
Holiday Gas Station
New Hope, MN
01.2023 - Current
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Prevented spoilage and cross-contamination by storing food in designated containers and storage areas.
- Maintained professional demeanor during interactions with customers and co-workers.
- Maintained accurate records of sales transactions for end-of-day reports.
- Maintained safe food handling practices to prevent germ spread.
- Set up, restocked and cleaned dining areas.
- Directed patrons to restrooms and other amenities within facility.
- Rotated inventory to reduce waste and optimize freshness.
- Monitored inventory levels of food items used during meal services.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Refilled condiments, napkins and server workstations.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Operated dishwashing machines safely and efficiently.
- Transported trash bags to designated disposal areas.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Removed snow from sidewalks using snowplows, snow blowers or snow shovels.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
Crew Member
McDonald's
Golden Valley, MN
10.2021 - 01.2023
- Took orders from patrons and input selections into store computer system.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Maintained an organized work area to ensure efficient operations.
- Packaged menu items into bags or trays and placed drink orders into carriers.
Education
High School Diploma -
Robbinsdale Cooper High School
New Hope, MN06-2025
Skills
- Customer service and support
- Cash handling and register operation
- Food safety and storage
- Team collaboration and communication
- Temperature monitoring and compliance
- Cleaning and sanitation practices
- Order taking and food running
- Complaint resolution and guest inquiries
- Dishwashing and organization
- Product knowledge and familiarity
Languages
English
Professional
spanish
Native/ Bilingual
Timeline
Crew Member
Holiday Gas Station
01.2023 - Current
Crew Member
McDonald's
10.2021 - 01.2023
High School Diploma -
Robbinsdale Cooper High School
Similar Profiles
Gabriel Da SilvaGabriel Da Silva
Sales Associate at Holiday Gas StationSales Associate at Holiday Gas Station
Hannah KnutsonHannah Knutson
Store Associate at Holiday Gas StationStore Associate at Holiday Gas Station
Evelyn KonklerEvelyn Konkler
Clerk at Holiday Gas StationClerk at Holiday Gas Station
Dorothy BenhamDorothy Benham
Marketing and Communications Intern at Benilde St. Margaret's SchoolMarketing and Communications Intern at Benilde St. Margaret's School
Taylor KucalaTaylor Kucala
Drafter at Universal ServicesDrafter at Universal Services