Angel Reyes
Aliso Viejo,CA
Summary
Dynamic Customer Service Advocate with a proven track record at Target, where I excelled in enhancing customer satisfaction and loyalty through expert order fulfillment and quality control. Fluent in multiple languages, I leveraged my high-energy attitude and critical thinking to resolve complex issues, boosting service quality. Skilled in both strategic sales and policy review, I consistently prioritized customer needs.
Overview
1
1
year of professional experience
Work History
Customer Service Advocate
Target
10.2023 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained up-to-date knowledge of product and service changes.
- Built long-term, loyal customer relations by providing top-notch service and detailed order, account, and service information.
- Adapted quickly to changes in company policies or systems, ensuring minimal disruption in service delivery during transitions.
- Completed opening and closing functions to meet operational needs.
- Collaborated with cross-functional teams to address complex customer issues and improve overall experience.
- Delivered prompt service to prioritize customer needs.
Education
High School Diploma -
Mission Viejo High School
Mission Viejo, CA06-2019
Skills
- Order Fulfillment
- Quality Control
- Fluent in Multiple Languages
- Promotional support
- High-energy attitude
- Member support
- Customer Service
- Critical Thinking
- Money handling abilities
- Product Sales
- Policy Review
- Strategic sales knowledge
Tech Reviewing
I often spend moat of my free time going on YouTube. Watching reviews about the current tech, preferably Apple products, while also keeping up with direct competitors.
Timeline
Customer Service Advocate
Target
10.2023 - Current
High School Diploma -
Mission Viejo High School