Angel Reza
Chicago,IL
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing, and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
4
4
years of professional experience
Work History
Cashier
Lots 4 Less Continental Sales
Chicago, IL
03.2021 - 10.2024
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Followed company security procedures for handling large sums of money.
- Used suggestive selling techniques to promote add-on sales.
- Processed customer payments quickly and returned exact change and receipts.
- Offered customers carry-out service at completion of transaction.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Answered phone calls to assist customers with questions and orders.
- Greeted customers and answered any questions they had about the store's products and services.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Ensured compliance with all safety regulations within the store environment.
- Resolved customer complaints professionally in accordance with company policy.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Scanned items and checked pricing on cash register for accuracy.
- Performed other duties as assigned by management.
- Welcomed customers, offering assistance to help find store items.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
High School Diploma -
Chicago High School For Agriculture Sciences
Chicago, IL06-2023
Skills
- Cash register operation
- Customer payment processing
- Record keeping
- Sales promotion
- Suggestive selling
- Store compliance
- Conflict resolution
Languages
Spanish
Native/ Bilingual
Timeline
Cashier
Lots 4 Less Continental Sales
03.2021 - 10.2024
High School Diploma -
Chicago High School For Agriculture Sciences
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