Angel Rodriguez
Santa Ana,Ca
Summary
I am extremely passionate about wanting to help others, while doing it the right way because an easy fix does not always help long-term. I believe that I can be stoic when needed or expressive depending on what the situation calls for. I am comfortable around kids and young adults and can help them in ways that they can relate to.
Overview
7
7
years of professional experience
Work History
Security Officer
South Coast Plaza Security
02.2023 - 11.2023
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Clinical Assistant
Northbound Treatment Center
06.2022 - 01.2023
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Comforted anxious patients before procedures and listened to concerns, offering support, and compassion.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Coordinated with appropriate administrative staff to address clinical, operational, and financial questions.
- Assisted patients with basic care needs.
Behavioral Interventionist
Beacon Day School
08.2021 - 05.2022
- Offered crisis counseling and intervention at school, home and in community to support student needs.
- Helped students build skills to navigate typical academic and social situations.
- Maintained records of ongoing assessments and documentation of updates.
- Mediated conflicts through structured sessions.
- Assessed students using effective testing instruments and tools.
- Improved behavior by modeling positive choices and teaching socially-acceptable options.
Security Officer
Ayres Group
06.2019 - 07.2021
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Reported suspicious activities and persons to law enforcement.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Responded quickly to emergency situations to assess and deflect issues.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Night Auditor
Ayres Group
03.2017 - 06.2019
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Generated and printed daily financial reports to track hotel performance.
- Looked over pending check-ins and payment processes to complete closing procedures.
- Handled all duties and tasks for night manager and concierge during busy periods to maintain front desk efficiency.
- Responded to guest needs quickly and efficiently, noting changes in reservations or special needs for day crew.
Education
Bachelor’s Degree in Sociology -
California State University, Fullerton
01.2021
Associate degree in Psychology -
Santa Ana College
01.2019
Associate degree in English -
Santa Ana College
01.2019
Associate Degree in Social Work -
Santa Ana College
01.2019
Skills
- Emergency Management
- CCTV Surveillance
- Functional Behavior Assessments
- Emotional Intelligence
- Social Skills Training
- Crisis Intervention Strategies
- Specimens Collection and Processing
- Vital Signs Monitoring
Awards
Dean’s list 2022 Winter Semester 3.6 GPA Sportsmanship Award Men’s Basketball League 2020
Languages
Spanish
Native or Bilingual
Timeline
Security Officer
South Coast Plaza Security
02.2023 - 11.2023
Clinical Assistant
Northbound Treatment Center
06.2022 - 01.2023
Behavioral Interventionist
Beacon Day School
08.2021 - 05.2022
Security Officer
Ayres Group
06.2019 - 07.2021
Night Auditor
Ayres Group
03.2017 - 06.2019
Bachelor’s Degree in Sociology -
California State University, Fullerton
Associate degree in Psychology -
Santa Ana College
Associate degree in English -
Santa Ana College
Associate Degree in Social Work -
Santa Ana College
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