Angel Rojas
El Paso,TX
Summary
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I possess extensive experience gained through diverse roles working alongside my father, where I consistently pursued opportunities for learning and growth. My ability to quickly grasp new concepts and adapt to various tasks showcases my agility and aptitude as a fast learner. I thrive in dynamic environments, enjoying the challenge of working under pressure and tight deadlines. My exceptional communication skills, both verbal and written, have been honed through interactions with customers and team members. Known for my calm demeanor and approachable nature, I foster positive relationships in any team setting. With a strong work ethic and dedication to excellence, I am committed to delivering outstanding results in every endeavor.
Overview
1
1
year of professional experience
Work History
Courtesy Clerk
Albertsons
El Paso , TX
07.2023 - 04.2024
- Put carts back in the store
- Maintained cleanliness of checkout area by sweeping floors and wiping down counters.
- Provided excellent customer service by being friendly and courteous at all times.
- Ensured safety by monitoring the parking lot for any suspicious activity.
- Worked as part of a team to meet daily goals for stocking shelves, cleaning.
- Carried out special orders requested by customers promptly and efficiently.
- Packaged or bagged purchases and assisted customers with in-vehicle loading.
- Oversaw collection shopping carts from parking lot to maintain clean, organized area.
- Took unwanted items from checkout to proper location.
- Escorted customers to desired merchandise location.
- Followed best practices for bagging items in reusable, plastic and paper bags.
- Delivered exceptional customer service by greeting customers and directing to desired items.
- Answered questions about current, seasonal and special sales.
- Resolved customer complaints and issues to promote overall satisfaction and improve service.
- Supervised return of exchanged or unwanted items to correct shelf locations and organized display arrangements.
- Clean messes
- When closing clean restrooms
- Help around
- Make sure everything is in place
- Greeted customers and provided assistance in locating items.
- Stocked shelves with merchandise, rotated products, and removed expired items.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School Diploma -
Burges High School
El Paso, TXSkills
- Brand Promotion
- Stock replenishment
- Price Checking
- Store Cleaning
- Customer Service
- Loss Prevention
- Effective Communication
- Problem Resolution
- Teamwork and Collaboration
- Floor cleaning
- Stocking shelves
- Loading and Unloading Carts
- Outgoing and Friendly
- Cleaning procedures
- Bagging proficiency
- Customer Assistance
- Guest Greeting
- Patience and Tolerance
- Complaint Handling
- Cart Collection
- Store maintenance
- Bagging techniques
- Safety awareness
- Positive Attitude
- Professional Appearance
- Calm Under Pressure
- Organizational Skills
- Customer service excellence
- Calm and Professional Under Pressure
- Employee Coaching
- Interpersonal Skills
- Multitasking
- Team building
- Goal Setting
- Senior leadership support
- Active Listening
- [Language] Fluency
Timeline
Courtesy Clerk
Albertsons
07.2023 - 04.2024
High School Diploma -
Burges High School