Joshua Turner
Santa Monica,CA
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. To add, detail-oriented culinary professional with experience in fast-paced kitchen environments. Skilled in inventory management, menu creation and food preparation. Highly organized with excellent problem-solving and communication skills.
Overview
8
8
years of professional experience
Work History
Courtesy Clerk
Albertsons
Gresham, OR
05.2016 - 10.2016
- Assisted customers with large purchases by carrying items to vehicles.
- Improved customer experience by offering assistance with locating products throughout the store when needed.
- Upheld high standards of professionalism while interacting with customers, coworkers, and supervisors alike.
- Returned unwanted items to correct store locations and restocked shelves.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
Food Expeditor
Renegades On The River
Crescent City, FL
07.2019 - 10.2021
- Assisted wait staff with timely food delivery and guest requests.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Assisted in the reduction of food waste by closely monitoring portion sizes and communicating with kitchen staff.
- Reduced wait times for customers, prioritizing and organizing food orders according to table numbers.
- Monitored dining room inventory and replenished as necessary.
- Trained new expeditors and food runners according to company policies and standards.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Ensured proper food handling practices were followed, maintaining strict adherence to company guidelines and local health codes.
Chef's Assistant
The Gourmandaise School
Santa Monica, CA
05.2022 - Current
- Wrapped, dated, and stored food in refrigerators under standardized temperature for future uses.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Received, inspected and verified food and kitchen inventory delivery before storage.
- Prepped ingredients ahead of time to increase cooking and service speed.
- Trained new staff on food preparation and safety procedures.
- Maintained cleanliness and order of kitchen prep areas and appliances as well as convenient organization of ingredients.
Sales Associate
Pressed Juicery
Venice, CA
07.2023 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Developed strong rapport with customers and created positive impression of business.
Education
Bachelor of Arts - Liberal Arts And General Studies
California State University - Northridge
Northridge, CA03.2019
Associate of Arts -
Mt. Hood Community College
Gresham, OR08.2016
Skills
- Brand Promotion
- Customer Service
- Engaging with Diverse Customers
- Money Handling
- Merchandise Receiving and Handling
- Excellent Written and Verbal Communication
- Relationship Building
- Problem-solving skills
- Sweeping and Mopping
- Plates presentation
- Sanitation Practices
- Attention to Detail
Timeline
Sales Associate
Pressed Juicery
07.2023 - Current
Chef's Assistant
The Gourmandaise School
05.2022 - Current
Food Expeditor
Renegades On The River
07.2019 - 10.2021
Courtesy Clerk
Albertsons
05.2016 - 10.2016
Bachelor of Arts - Liberal Arts And General Studies
California State University - Northridge
Associate of Arts -
Mt. Hood Community College