Angel Romo
San Jose,CA
Summary
Dynamic Operations Specialist with a proven track record at Rocketship Discovery Prep, excelling in project management and cross-functional communication. Recognized for enhancing operational efficiency and fostering teamwork, while mentoring new hires to achieve their full potential. Adept at problem-solving and maintaining a positive environment, ensuring success in fast-paced settings.
Overview
6
6
years of professional experience
Work History
Operations Specialist
Rocketship Discovery Prep
San Jose
03.2022 - 08.2024
- Contact families day to day
- Positive energy
- Teamwork
- Patience
- Communication
- Keep a safe, clean & respectful environment with ages 5-11.
- Carry yourself with pure positive energy
- Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
- Collected, arranged, and input information into database system.
- Provided training for new hires, fostering a supportive learning environment conducive to success in their roles.
- Collaborated across departments to identify opportunities for process improvements and increased efficiency.
- Educated staff on organizational mission and goals to help employees achieve success.
- Able to adapt to new schedules with such short notice.
Cross Trainer
Shake Shack
Santa Clara, CA
10.2020 - 10.2021
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Order accuracy
- Communication
- Patience
- Respectful
- Positive energy
- Out going
Admissions
California’s Great America
Santa Clara, CA
11.2018 - 12.2019
- Enhanced the admissions process by efficiently managing incoming calls and inquiries
- Take information down to then add into the database
- Maintain a clean and safe area at all times
- Positive energy
- Worked in all weather
- Work at fast pace
- Communication
- Teamwork
- Patience
- Respectful
Education
William C Overfelt High School
San Jose 06.2021
Skills
- Operational efficiency
- Planning and coordination
- Cross-functional communication
- Project management
- System development
- Resource planning and scheduling
- Teamwork and collaboration
- Attention to detail
- Problem-solving
- Excellent communication
- Time management
- Team building
- Relationship building
- Task prioritization
- Organizational skills
Additional Information
Hi there! Thanks for taking the time to read my resume. I’m going to tell you a little bit about myself. I’m a hardworking Latino looking for a full time job. I love to work. Especially when it’s hands-on work. I carry myself as a strong individual. I’m also really funny in the right times and places. I can work mornings/nights. No preference! Wherever is needed, I’m there! Thanks again for your time!
Languages
Spanish
Full Professional
Timeline
Operations Specialist
Rocketship Discovery Prep
03.2022 - 08.2024
Cross Trainer
Shake Shack
10.2020 - 10.2021
Admissions
California’s Great America
11.2018 - 12.2019
William C Overfelt High School