Angel Rosales
Colton,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Dr Michael Chan
Rowland Heights, CA
07.2021 - 09.2024
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Verified visitors' identification cards before allowing access to the building.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Updated daily log book with information about visitors entering the premises.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Processed payments and updated accounts to reflect balance changes.
- Kept updated records of office expenses and costs, assisting with budget tracking.
Education
Associate of Arts - Psychology
Mount San Antonio College
Walnut, CA06-2024
Skills
- Organization
- Excellent Communication
- Customer Relations
- Communication
- Multitasking
- Task Prioritization
Languages
English
Professional
Spanish
Professional
Accomplishments
- Graduated from Mt Sac with Honors
- Currently attending UCI
Certification
- California Driver's License
Timeline
Receptionist
Dr Michael Chan
07.2021 - 09.2024
- California Driver's License
Associate of Arts - Psychology
Mount San Antonio College
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