Angel Ruiz
Lexington,NC
Summary
Dynamic professional with extensive experience at Mohawk, excelling in data entry and customer service. Proven ability to enhance team productivity and operational workflows through effective multitasking and organization. Recognized for improving order accuracy and fostering collaboration, while consistently meeting project deadlines and elevating customer satisfaction.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Lead Doc Coordinator
Mohawk
08.2023 - Current
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Making sure the right products get loaded in the truck and shipped off in a timely fashion.
- Making sure SID’s get billed out and shipped off in a timely fashion
- This job also tells some problem-solving when you can’t find the order
- Boosted team morale and productivity by organizing team-building activities and maintaining open-door policy for feedback and concerns.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Receiving Forklift Operator
Mohawk
08.2023 - Current
- Operated forklifts to transport materials and products within warehouse facility
- Loaded and unloaded goods from trucks, ensuring accurate placement in storage areas
- Conducted routine inspections of forklift equipment to maintain safety standards
- Assisted in inventory management by organizing and labeling received items
- Collaborated with team members to optimize workflow during peak hours
- Followed safety protocols to minimize accidents and ensure compliance with regulations
- Adapted quickly to new procedures and technologies for efficient operations
- Maintained cleanliness and organization of work area to enhance efficiency
- Assisted in inventory control, conducting regular cycle counts to maintain accurate stock levels.
- Coordinated with supervisors to prioritize workload, optimizing workflow for maximum efficiency.
Picker & Packer
Mohawk
08.2023 - Current
- Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
- Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
- Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
- Reduced packing time for orders by efficiently organizing and assembling packages in line with company standards.
- Contributed to warehouse efficiency by collaborating with teammates on load planning, space optimization, and material handling procedures.
- Ensured timely shipment of products by prioritizing urgent orders and coordinating with warehouse team members.
- Increased customer satisfaction by carefully inspecting items for damages or defects before packaging and shipping.
- Expedited warehouse operations during peak periods by staying flexible with work hours and assisting colleagues in completing high-priority tasks.
- Strengthened warehouse operations by cross-training in various roles, providing backup support during employee absences or high-volume periods.
- Minimized product returns due to incorrect shipments by double-checking packed items against order specifications prior to dispatching parcels.
- Improved team morale by consistently displaying a positive attitude and willingness to assist coworkers in completing tasks as needed.
- Printed labels, packaged boxes, and loaded into pallets.
Powder, Coat Painter
Matt Core Metal Fabrication
01.2021 - 06.2023
- Operated electrostatic spray guns to apply powder coatings on various metal surfaces.
- Ensured proper surface preparation by cleaning and masking components prior to coating application.
- Monitored curing processes in ovens to maintain optimal temperature and time for coatings.
- Conducted quality inspections of finished products to identify defects and ensure adherence to standards.
- Trained new hires on safety protocols, equipment usage, and best practices in powder coating techniques.
- Maintained accurate records of production runs, inventory levels, and maintenance schedules for equipment upkeep.
- Achieved a high-quality finish on products by applying powder coating using electrostatic spray guns.
- Identified issues with paint viscosity and flow before projects were negatively affected.
Small Business Owner
Border Control Fencing
02.2014 - 10.2020
- Managed daily operations to ensure efficiency and customer satisfaction.
- Developed marketing strategies to increase brand visibility and customer engagement.
- Oversaw financial management, including budgeting and expense tracking.
- Trained and mentored staff to enhance performance and service quality.
- Implemented inventory control systems to optimize stock levels and reduce waste.
- Established strong vendor relationships to negotiate favorable terms and pricing.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
- Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
Education
South Davison High School
Denton, NCSkills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
- Work Planning and Prioritization
Certification
Since I’ve been at Mohawk, I have received my sit down for license. Reach truck license and and cherry picker license.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Lead Doc Coordinator
Mohawk
08.2023 - Current
Receiving Forklift Operator
Mohawk
08.2023 - Current
Picker & Packer
Mohawk
08.2023 - Current
Powder, Coat Painter
Matt Core Metal Fabrication
01.2021 - 06.2023
Small Business Owner
Border Control Fencing
02.2014 - 10.2020
South Davison High School
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