Angel Ruvalcaba
Phoenix,AZ
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
3
3
years of professional experience
Work History
Supervisor
WSS
Phoenix, Arizona
09.2022 - 05.2025
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
- Organized client meetings to provide project updates.
- Monitored operations and reviewed records and metrics to understand company performance.
- Monitored employee productivity to provide constructive feedback and coaching.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Identified needs of customers promptly and efficiently.
- Resolved customer complaints promptly and efficiently.
- Developed strong customer relationships to encourage repeat business.
- Answered customer inquiries via phone, email, and chat.
- Ensured that all required health, safety, sanitation regulations are followed by staff members.
Education
High School Diploma -
Central High School
Phoenix, AZ06-2022
Skills
- Project management
- Employee training
- Customer service
- Performance monitoring
- Safety compliance
- Team coordination
- Problem solving
- Feedback delivery
- Restroom sanitation
- Safe cleaning with chemicals
- Restroom upkeep
Languages
English, Spanish
Elementary
Affiliations
- In my free time, I enjoy playing sports and staying active. I'm also picking up some skills to fix mechanical problems on my car. I'm eager to learn new things for my future.
References
References available upon request.
Timeline
Supervisor
WSS
09.2022 - 05.2025
High School Diploma -
Central High School