Angel Sia
Minneapolis,MN
Summary
Dependable and professional with a strong background in customer service at Costco and three summers at Association of Village Council Presidents. Proven ability to thrive in fast-paced environments while maintaining attention to detail. Recognized for exceptional teamwork and effective problem-solving skills, consistently enhancing customer satisfaction and operational efficiency. Adaptable and committed to continuous improvement in all tasks undertaken.
Overview
3
3
years of professional experience
Work History
Night Merch
Costco
02.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
Scooper/Cashier
Grand Ole Creamery
09.2023 - 12.2024
- Handled high-pressure situations during peak hours by remaining calm and efficient in fulfilling customer orders.
- Ensured optimal product quality by consistently checking inventory and removing expired items.
- Promoted a positive atmosphere by engaging with customers and providing cheerful service.
- Increased sales through upselling additional toppings and menu items to customers.
- Assisted in training new scoopers, offering guidance on techniques and company policies.
- Sustained store''s visual appeal by regularly organizing display cases and making sure all signage was updated accordingly.
- Mastered the art of scoop sizing, delivering consistent portions each time for maximum customer satisfaction.
- Aided in inventory management, stocking supplies as needed to maintain sufficient stock levels during shifts.
- Demonstrated attention to detail when preparing orders, ensuring accuracy and consistency in presentation.
- Implemented proper food safety practices when handling ice cream products to ensure the highest level of hygiene standards were maintained.
- Managed cash register duties, accurately handling transactions while maintaining a balanced till at the end of each shift.
- Provided exceptional customer service, promptly addressing inquiries and handling complaints professionally.
Summer Intern
Association of Village Council Presidents
06.2022 - 07.2022
- Managed multiple tasks simultaneously while consistently meeting deadlines under high-pressure situations during the internship period.
- Maintained a strong work ethic and positive attitude throughout the summer internship program, earning recognition from supervisors for outstanding performance and commitment to team success.
- Participated in weekly meetings with mentors and colleagues, sharing insights from various learning experiences throughout the internship program.
- Gained valuable industry knowledge through attending seminars, workshops, and conferences related to the field of expertise during the summer internship program.
Education
Graduating 2025 - N/A
Saint Paul Public Online
Saint Paul 07.2025
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Calm under pressure
- Active listening
- Organization and time management
- Verbal communication
Timeline
Night Merch
Costco
02.2025 - Current
Scooper/Cashier
Grand Ole Creamery
09.2023 - 12.2024
Summer Intern
Association of Village Council Presidents
06.2022 - 07.2022
Graduating 2025 - N/A
Saint Paul Public Online
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