Rachel Hebert
Tyngsboro,MA
Summary
Dynamic and self-motivated professional with a proven track record at Lowell Memorial Auditorium, excelling in customer service and teamwork. Adept at managing high-volume environments while maintaining a friendly demeanor. Skilled in cash handling and inventory management, consistently enhancing operational efficiency and guest satisfaction.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sales Merch
Lowell Memorial Auditorium
01.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Bartender
Lowell Memorial Auditorium
01.2023 - Current
- Served beverages efficiently during high-volume events, ensuring customer satisfaction.
- Maintained cleanliness and organization of bar area to meet health standards.
- Assisted in inventory management, tracking supplies and reducing waste.
- Collaborated with team members to create a positive atmosphere for patrons.
- Educated customers on drink offerings and made recommendations based on preferences.
- Handled cash transactions accurately, ensuring proper financial reporting at end of shifts.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Union Laborer
Local 429
05.2017 - Current
- Operated heavy machinery to complete construction tasks efficiently.
- Followed safety protocols to maintain a secure work environment.
- Supported skilled tradespeople in completing labor-intensive tasks on-site.
- Loaded and unloaded materials, ensuring proper handling and storage.
Waitress
Cappy’s Copper Kettle
06.2011 - 03.2020
- Provided exceptional customer service in high-volume dining environment.
- Managed multiple tables while ensuring timely order delivery and guest satisfaction.
- Trained new staff on bar procedures and service standards to enhance team performance.
- Collaborated with bar staff to communicate special requests and dietary restrictions effectively.
Education
High School Diploma -
Lowell High School
Lowell, MA06.2004
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Certification
TIPS Certified
Timeline
Sales Merch
Lowell Memorial Auditorium
01.2023 - Current
Bartender
Lowell Memorial Auditorium
01.2023 - Current
Union Laborer
Local 429
05.2017 - Current
Waitress
Cappy’s Copper Kettle
06.2011 - 03.2020
High School Diploma -
Lowell High School