Angel Sigle
Charlotte,NC
Summary
Consult with business areas to translate their learning needs into learning products. Built effective business relationships with business partners and stakeholders who wish to use L&D assets. Experience developing and delivering training to a large audience. Experience applying Wells Fargo Style Guide and brand standards Demonstrated experience using e-learning tools such as Articulate, Captivate, Rise, and Camtasia. Experience working with JIRA.
Overview
12
12
years of professional experience
Work History
BUSINESS EXECUTION CONSULTANT
Wells Fargo
01.2022 - Current
- Provide work direction for a group of Product Owners (offshore and onshore) that support ProfitView
- Create and track JIRA requests from intake to release while keeping stakeholders engaged and informed throughout the process
- Review and research strategies and action plans to establish effective processes while meeting performance metrics and policy expectations
- Perform Roadmap compilation and Line Engagement for CIB/CB Initiatives
- Perform ongoing quality engagement, including communications, user training and user support materials.
INSTRUCTIONAL DESIGNER
Spectrum
01.2019 - 01.2022
- Collaborate with leadership and business subject matter experts to design engaging learning that enhances business performance
- Design and develop comprehensive learning solutions, incorporating multiple deliverables, to meet business and performance objectives
- Engages with the stakeholders and SMEs to create the initial design of the course, identify any potential issues early, and mitigate these issues to avoid additional costs and delays
- Identify learning gaps in employee training and developed interactive training to address the identified needs
- Developed a project timeline, training plan and presented each for approval from project stakeholders
- Consults and advises the stakeholder, SME, and development team from “start to delivery” to ensure provide instructional design expertise, customer value to services purchased, and ensure successful rollout to publication.
INSTRUCTIONAL DESIGN ASSOCIATE CONSULTANT
Wells Fargo
01.2018 - 01.2019
- Consult with business partners to identify performance gaps and training needs
- Perform maintenance on instructor-led, web-based, and blended learning solutions following the ADDIE model
- Effectively collaborate with subject matter experts to translate business knowledge into tangible learning solutions
- Manage projects
- This includes facilitating standing project meetings, ensuring deliverable deadlines are met, and proactively identifying and escalating potential risks
- Create an appropriate evaluation strategy for each learning solution
- Collect/analyze data and communicate results to key stakeholders, demonstrating impact to the individual learner and line of business.
LEARNING AND DEVELOPMENT FACILITATOR
Wells Fargo
01.2013 - 01.2018
- Implemented learning solutions by creating test case files to be published in training materials and learning sites
- Communicated results to business partners, demonstrating an impact to the line of business and identifying areas of opportunity for the existing curricula within the Home Lending Servicing group
- Partnered with Instructional Designers at key points in the design process, specifically to ensure performance-based learning objectives are tied directly to key performance indicators
- Proactively collaborate with Instructional Designers to identify risks within existing training content and document ad hoc maintenance
- Delivered training for employees to ensure successful integration into the company's culture as well as their roles and responsibilities
- Participated and coordinated territory conferences (USFN-US Foreclosure Network), special events and seminars.
INSTRUCTIONAL DESIGN INTERNSHIP, Central Piedmont Community College
01.2016 - 01.2017
- Analyzed and interpreted training needs with instructional design concepts and theories
- Created an eLearning storyboard that was used to develop instructionally sound training
- Used instructional systems design methodologies such as ADDIE and adult learning theory, principles, and concepts to develop training for part time faculty and part-time staff to provide employees with live simulations
- Engaged with client, technology, and SME’s for designing online materials.
LOAN ADMINISTRATION MANAGER
Wells Fargo
01.2011 - 01.2013
- Consulted with Bankruptcy Operations and Foreclosure Operations SME’s to gather and apply edits to existing training material
- Mitigated risk by ensuring all procedures were approved by the line of business, RECOR, and Legal in preparation for potential audits
- Developed training materials, procedures and job aids related to Reverse Mortgages to follow NSS initiatives
- Effectively collaborate with SMEs to translate business knowledge into tangible learning solutions
- Consult with business partners to identify performance gaps and training needs.
Education
Post-Baccalaureate Certificate - Instructional Systems Technology
University of NC Charlotte
M.A - Human Resource Management
Webster University
M.A - Business Administration
Webster University
B.S - Family and Consumer Science Business
South Carolina State University
Skills
- Articulate Storyline
- Performance Measurement
- Learning Management System (LMS)
- Employee Surveys
- Live Sessions
- Training Program Development
- Classroom Management Techniques
- Course Development
- Preparing Course Materials
- Adult Learning Theories
Affiliations
Association for Talent Development-Local/National
International Society of Improvement Processes (ISPI)
Timeline
BUSINESS EXECUTION CONSULTANT
Wells Fargo
01.2022 - Current
INSTRUCTIONAL DESIGNER
Spectrum
01.2019 - 01.2022
INSTRUCTIONAL DESIGN ASSOCIATE CONSULTANT
Wells Fargo
01.2018 - 01.2019
INSTRUCTIONAL DESIGN INTERNSHIP, Central Piedmont Community College
01.2016 - 01.2017
LEARNING AND DEVELOPMENT FACILITATOR
Wells Fargo
01.2013 - 01.2018
LOAN ADMINISTRATION MANAGER
Wells Fargo
01.2011 - 01.2013
Post-Baccalaureate Certificate - Instructional Systems Technology
University of NC Charlotte
M.A - Human Resource Management
Webster University
M.A - Business Administration
Webster University
B.S - Family and Consumer Science Business
South Carolina State University
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