Angel Smith
Lynwood,IL,IL
Summary
Collections Officer with fantastic customer service and customer relations skills. Willingness to contribute to the overall team's success. Excellent negotiation skills and remain calm under pressure. Friendly and reliable customer service professional skilled in achieving sales targets in high-end merchandise environments. Dynamic professional possesses excellent communication and customer service skills. Builds good rapport with customers through positive engagement. Highly committed to providing outstanding product demonstrations. Customer-minded professional committed to safety and service. Knowledgeable and polished with excellent communication and writing skills.
Overview
1
1
year of professional experience
Work History
Boys Associate
Forman Mills
12.2023 - 05.2024
- Handled online order pickups promptly, ensuring accuracy when selecting items from shelves so customers received correct products.
- Participated in staff meetings, contributing ideas for improving store operations and overall performance.
- Conducted regular safety checks on toy displays, ensuring that all products met company and regulation standards for quality and safety.
- Trained new team members on store procedures, product information, and sales techniques to ensure their success in the role of a Toys Associate.
- Contributed to team sales goals by upselling related products and promoting current promotions.
Childcare Assistant
Adventure Club
06.2023 - 11.2023
- Supervised free play and other activities to keep children safe.
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Assisted with meal preparation and feeding to meet children's dietary needs.
- Managed daily routines including meal preparation, naptime, and activity setup for efficient operations.
Warehouse Associate
Amazon
03.2023 - 06.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
Education
High School Diploma -
Thornton Fractional South
Lansing, IL05.2022
Skills
- Product Assembly
- Stock replenishment
- Store maintenance
- Upselling strategies
- Attention to Detail
- Customer Assistance
- Strong Communication and Interpersonal Skills
- Team Cooperation
Timeline
Boys Associate
Forman Mills
12.2023 - 05.2024
Childcare Assistant
Adventure Club
06.2023 - 11.2023
Warehouse Associate
Amazon
03.2023 - 06.2023
High School Diploma -
Thornton Fractional South