Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angel Smith

Quincy,Massachusetts

Summary

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

5
5
years of professional experience

Work History

TDR Deployment Technician

Medasource
03.2025 - Current
  • Supported IT infrastructure upgrades for a healthcare EHR system rollout, including PC/printer refreshes and hardware deployments.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Automated inventory tracking by developing PowerShell scripts to gather printer/device data and export it to spreadsheets.
  • Managed incoming tickets, inventory shipments, and deployments using ServiceNow.
  • Assisted with system readiness testing by executing pre-configured test scripts (TDR) to validate hardware/software configurations.

Assistant Laboratory Manager & Laboratory Technician

Eastern Nazarene College
07.2023 - 05.2024
  • Kept equipment maintained, facility clean, and organized and inventory stocked to maximize performance.
  • Designed processes to increase efficiency by minimizing error and reducing repetitive tasks.
  • Set and oversaw quality assurance guidelines for laboratory work.
  • Investigated, compiled and modeled information for detailed project proposals.

IT Student Assistant/Help Desk

Eastern Nazarene College
02.2020 - 03.2021
  • Diagnosed and troubleshot hardware, software and network issues.
  • Created user accounts and assigned permissions.
  • Responded to customer inquiries and provided technical assistance over phone and in person.
  • Installed, configured and maintained computer systems and network connections.

Education

Associate of Science - Information Technology

Eastern Nazarene College
Quincy
08-2024

Skills

  • Network configuration
  • Asset management
  • Hardware installation
  • Software installation
  • Remote support
  • Web development
  • Laboratory management
  • Facilities oversight
  • Lab equipment maintenance
  • Operating systems
  • Hardware maintenance
  • Computer hardware
  • Programming languages
  • Desktop application development

Timeline

TDR Deployment Technician

Medasource
03.2025 - Current

Assistant Laboratory Manager & Laboratory Technician

Eastern Nazarene College
07.2023 - 05.2024

IT Student Assistant/Help Desk

Eastern Nazarene College
02.2020 - 03.2021

Associate of Science - Information Technology

Eastern Nazarene College

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