Julie Cruz
Houston,TX
Summary
Server with six-years of customer service, engages customers one-on-one. Friendly, open and committed to creating a positive service experience.
Overview
2
2
years of professional experience
Work History
Suite Attendant
ARAMARK Sports And Entertainment
07.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained accuracy and efficiency when processing sales transactions.
- Arranged and prepared tables for customers.
- Carried out complete opening/closing shift duties to keep restaurant working efficiently.
Bartender
Tony Mexican
06.2021 - 02.2022
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Created strong relationships with returning customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Education
BBA - Entrepreneurship
University of Houston
Houston, TX06.2025
Skills
- Hospitality Service Experience
- Customer Service
- Serving and Bussing
- Liquor, Beer and Wine Knowledge
- Good Judgement
- High-Volume Environments
- Bilingual: English and Spanish
Timeline
Suite Attendant
ARAMARK Sports And Entertainment
07.2023 - Current
Bartender
Tony Mexican
06.2021 - 02.2022
BBA - Entrepreneurship
University of Houston