Angel Syrylo

Delivered exceptional customer service by addressing inquiries and resolving issues promptly.

Facilitated inbound and outbound calls and email communications. Supported teams in utilizing SAP and CRM programs effectively.

• Facilitated patient access to medical care by efficiently managing phone inquiries and connecting them with doctors. Enhanced hospital communication by coordinating requests for physician availability. Improved response times for on-call doctors through effective call dispatching.
• Achieved promotion from regular operator to dispatcher, enhancing operational efficiency. Progressed to level 2, addressing high-stakes calls for major accounts, contributing to improved service delivery.
• Achieved effective communication through proficient reading and writing skills. Navigated high-stress environments to ensure project continuity.

• Promoted FabFitFun through targeted advertising on personal Facebook page and various social media platforms.

Processed customer transactions efficiently during busy nightlife hours. Assisted in managing cash deposits.

• Assisted in wrapping food products for display. Placed food items on shelves for customer access. Supported baking and cake decorating tasks as needed.

• Assisted customers with transactions at cash register. Operated coffee maker to prepare beverages. Processed nightly deposits accurately.

• Managed paperwork organization, phone communication, and filing systems.
• Executed nightly deposit procedures for prescription fulfillment.

• Assisted with answering phones and managing office tasks. Supported filing and organization of documents. Provided customer service and contributed to article writing.
• Assisted in daily operations by supporting team members with project tasks. Contributed to project completion by organizing resources and maintaining schedules. Provided administrative support to enhance team efficiency.
• Internship