Angel Thompson
Columbus,Ohio
Summary
Friendly and adaptable professional with experience in healthcare, customer service, and fast-paced environments. Recognized for building genuine connections, handling responsibilities with care, and staying calm under pressure. Brings a compassionate approach to helping others, strong work ethic, and dedication to providing high-quality service to both clients and team members.
Overview
5
5
years of professional experience
Work History
assistant manager
Speedway
Columbus, Ohio
08.2024 - Current
- Supervised daily operations by scheduling shifts and assigning duties to optimize team performance.
- Managed daily operations to maintain smooth workflow and uphold service quality standards.
- Resolved customer complaints to improve satisfaction and foster loyalty.
care assistant
Trueman pointe
Columbus, Ohio
01.2024 - 06.2025
- Supported elderly patients with daily living activities, enhancing comfort and dignity during bathing, dressing, and eating.
- Transferred patients to and from beds, chairs or wheelchairs using principles of body mechanics and equipment such as gait belts.
- Engaged with patients through conversation and activities like reading and board games, fostering emotional well-being and connection.
- Collaborated with team members to ensure quality care delivery.
- Recorded client observations and health status changes accurately, facilitating timely responses to patient needs.
Cashier
CVS
Columbus, Ohio
05.2021 - 01.2023
- Trained new cashiers on register operations and customer service standards, enhancing team readiness.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and addressed inquiries about store products and services, fostering customer satisfaction.
- Maintained cleanliness and organization of checkout area, ensuring positive customer experience.
Education
Diploma -
Westerville South Highschool
Westerville, OhioSkills
- Operational efficiency
- Effective communication
- Attention to detail
- Team collaboration
- Documentation skills
Timeline
assistant manager
Speedway
08.2024 - Current
care assistant
Trueman pointe
01.2024 - 06.2025
Cashier
CVS
05.2021 - 01.2023
Diploma -
Westerville South Highschool