Angel Trevino
Von Ormy,TX
Summary
Dynamic and results-driven professional with a proven track record at Amazon, excelling in customer service and team leadership. Recognized for enhancing warehouse efficiency and maintaining safety compliance. Adept at fostering collaboration and demonstrating attention to detail, consistently achieving productivity goals while delivering exceptional support to colleagues and customers alike.
Overview
9
9
years of professional experience
Work History
Fulfillment Associate
Amazon
11.2021 - Current
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
- Pulled orders quickly to maintain demanding productivity goals.
- Trained new fulfillment associates, enhancing team capability through shared best practices and ongoing support.
- Cross-trained in multiple job functions, increasing operational flexibility within the fulfillment center.
- Maintained a safe working environment by adhering to safety protocols and promptly reporting any hazards or incidents.
- Utilized material handling equipment responsibly, reducing workplace accidents and maintaining an organized warehouse layout conducive to efficient operations.
- Conducted compliance audits to ensure strict adherence to safety regulations and company policies.
Sales Associate
The Home Depot
01.2017 - 01.2019
- Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
- Provided exceptional customer service, assisting with product selection and inquiries.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Listened to customer needs and desires to identify and recommend optimal products.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Collaborated with team members to enhance store presentation and streamline inventory management.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Created eye-catching displays that effectively showcased products and enticed shoppers to make purchases.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained accurate inventory records to ensure stock availability, reducing potential out-of-stock situations and supporting customer satisfaction.
- Solved customer challenges by offering relevant products and services.
- Supported colleagues to improve overall team efficiency.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional customer service, assisting with product selection and inquiries.
Education
GED -
GED Testing Service
Washington, D.C. 200364 2026
Skills
- Inventory management
- Customer service
- Safety compliance
- Team leadership
- Customer interaction
- Willingness to learn
- Attention to detail
- Teamwork and collaboration
- Willingness to learn
- Safety compliance
Timeline
Fulfillment Associate
Amazon
11.2021 - Current
Sales Associate
The Home Depot
01.2017 - 01.2019
GED -
GED Testing Service