Michael Guillaume
Target
Jacksonville,FL
4
years of professional experience
Dynamic Fulfillment Expert with proven success at Target, excelling in inventory management and order fulfillment. Recognized for enhancing customer satisfaction through efficient logistics planning and exceptional teamwork. Skilled in warehouse operations and committed to maintaining high standards of quality control, consistently exceeding performance metrics in fast-paced environments.
Work History
Fulfillment Associate
5 Months- Managed inventory levels through accurate stock counting and replenishment.
- Prepared merchandise for shipment by packing and labeling orders accurately.
- Collaborated with team members to streamline fulfillment processes.
- Utilized warehouse management systems to track shipments and orders effectively.
- Maintained clean and organized work areas to ensure safety compliance.
- Operated forklifts and pallet jacks for efficient material handling.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Collaborated with team members to optimize workflows and improve overall operational performance.
- Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
Team Member
1 Year- Assisted in preparing food items according to established recipes and safety standards.
- Maintained cleanliness of workstations and dining areas, ensuring compliance with health regulations.
- Collaborated with team members to efficiently fulfill customer orders during peak hours.
- Demonstrated adaptability by quickly learning menu items and special promotions.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Supported inventory management by restocking supplies as needed throughout shifts.
- Engaged with customers to create a welcoming atmosphere, enhancing overall dining experience.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Addressed and resolved customer complaints in polite and professional manner.
- Worked different stations to provide optimal coverage and meet production goals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Assisted with inventory counts and stocking of merchandise.
- Assisted customers in selecting merchandise best suited to needs.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
Fulfillment Expert
9 Months- Managed inventory levels to ensure product availability and efficient order fulfillment.
- Collaborated with team members to streamline processes, enhancing workflow efficiency.
- Operated warehouse management systems for tracking shipments and maintaining accurate records.
- Assisted in training new employees on best practices for order processing and safety protocols.
- Conducted regular audits of inventory to identify discrepancies and improve accuracy.
- Implemented organization strategies in storage areas to maximize space utilization and access speed.
- Coordinated with suppliers to resolve issues related to stock shortages or delays in delivery.
- Led efforts to enhance customer satisfaction through timely fulfillment and responsive service initiatives.
- Collaborated with team members to meet daily targets, contributing to overall company success and growth.
- Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment.
- Enhanced customer satisfaction with timely processing and shipping of orders, ensuring prompt delivery to clients.
- Provided training for new hires on fulfillment procedures, fostering a knowledgeable workforce committed to delivering quality results.
- Facilitated strong communication between the fulfillment department and other company departments, ensuring seamless collaboration in support of overall business objectives.
- Improved order accuracy by meticulously reviewing and verifying customer information and product specifications.
Cashier
3 Months- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of dining area to enhance customer experience.
- Assisted in training new cashiers on standard operating procedures and customer interactions.
- Collaborated with team members to ensure smooth operation during peak hours.
- Handled cash management duties, including balancing registers at the end of shifts.
- Recommended menu items and promotions to boost sales and enhance customer satisfaction.
- Monitored inventory levels and communicated restock needs to management effectively.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
No Degree - Radiation Therapist
High School Diploma
Skills
Packing expertise
Logistics planning
Shipping coordination
Warehouse operations
Time management
Returns handling
Order picking
Shipment preparation
Quality control
Loading and unloading
Shipping and receiving
Stock replenishment
Inventory management
Warehouse safety
Team collaboration
Safety compliance
Order verification
Product Inspections
Barcode scanning
Workplace organization
Item selection
RFID scanning
Box building and packing
Order ticket reading
Work order processing
Teamwork and collaboration
Quick learner
Customer service
Attention to detail
Order filling
Decision-making
Order fulfillment
Organization and categorization
Motivated team player
Dependable and reliable
Warehousing functions
Product restocking
Inventory audits
Data processing
Excellent communication
Stocking
Retail merchandising
Order processing
Critical thinking
Safety processes and procedures
Payment processing
Competitive analysis
Data entry
Cash register operations
Customer relationships
Inventory monitoring
Product transport
Quality grading
Inventory recordkeeping
Light maintenance
Product labeling
Performance improvement
Stockroom maintenance
Product identification
Timeline
Fulfillment Expert
Target
11.2025 - CurrentRead More
Fulfillment Associate
Home Depot
06.2025 - 11.2025Read More
Team Member
Culvers
08.2024 - 08.2025Read More
Cashier
Panera Bread
10.2022 - 01.2023Read More
FSCJ
No Degree from Radiation Therapist
Read More
Atlantic Coast High School
High School Diploma
Read More